Evening On-Site Front Desk Assistant for US Clinic (Islamabad)

Ozivita BPO; Islamabad; On-site; PKR 279,000 - 558,000; Full time

Job summary

Ozivita BPO in Islamabad is seeking a Virtual Front Office Assistant to support a US medical clinic. This full-time, on-site role works evening/night US clinic hours and requires strong English and computer skills.

You will handle patient records, scheduling, emails, and front-office tasks while maintaining privacy standards. A bachelor's degree is preferred; prior medical front-desk experience is a plus. This role offers growth within an Islamabad-based outsourcing company.

Qualifications

• Excellent spoken and written English communication
• Strong computer knowledge and typing skills
• Professional attitude and willingness to learn
• Ability to work independently and manage multiple tasks
• Ability to manage patient information discreetly and follow privacy, compliance, and escalation procedures
• Good listening, questioning, documentation, and message-taking skills
• Strong attention to detail when verifying demographics, appointments, referrals, and records
• Ability to multitask, prioritize, and remain composed in a high-volume support environment
• Reliable attendance, professional telephone etiquette, teamwork, and willingness to work schedules aligned with US clinic hours

Responsibilities

• Handle patient documentation and records
• Manage email and fax communications
• Answer incoming phone calls professionally
• Schedule appointments and perform front‑office administrative tasks
• Provide general virtual administrative support

Skills

Excellent English communication

Strong computer skills

Typing skills

Professional attitude

Independent work

Multitasking

Privacy/compliance

Attention to detail

Telephone etiquette

Education

Bachelor's degree or higher

Job description

Ozivita BPO in Islamabad is seeking a Virtual Front Office Assistant to support a US medical clinic. This full-time, on-site role works evening/night US clinic hours and requires strong English and computer skills.

You will handle patient records, scheduling, emails, and front-office tasks while maintaining privacy standards. A bachelor's degree is preferred; prior medical front-desk experience is a plus. This role offers growth within an Islamabad-based outsourcing company.