Virtual Medical Assistant

BillingFreedom; Lahore; On-site; PKR 279,000 - 670,000; Full time

Job summary

BillingFreedom LLC in Lahore seeks Virtual Medical Assistants to support US/UK healthcare clinics from our Lahore office. The role focuses on scheduling, EHR/EMR, patient communication, and coordinating care with international physicians.

You’ll work night shifts to align with international hours, requiring strong English communication, medical background, and detail-oriented multitasking. Join a growing, stable healthcare operations team in Pakistan.

Qualifications

• Proven ability to communicate clearly in English (verbal and written).
• Experience supporting healthcare operations or clinics is preferred.
• Attention to detail and strong multitasking capabilities are essential.

Responsibilities

• Manage patient scheduling, intake forms, and electronic health records (EHR/EMR).
• Coordinate patient care, prescription refills, and insurance verifications.
• Handle inbound and outbound calls from patients, pharmacies, and clinics.
• Provide administrative support to international physicians.

Skills

Communication skills

English proficiency

Multitasking

Medical background

Education

Nursing/MBBS/Pharmacy/Allied Health Sciences

Relevant healthcare/biomedical degree

Job description

Are you a healthcare professional or an experienced medical assistant looking for an exciting, stable, and fast-paced career growth opportunity right here in the heart of Lahore? We are expanding our team and looking for dedicated Virtual Medical Assistants to support US/UK-based healthcare clinics from our Lahore office.

If you have excellent communication skills, a medical background, and thrive in a collaborative environment, we want to hear from you!

Shift: Night Shift (aligning with international clinic hours)

What You'll Do:

• Manage patient scheduling, intake forms, and electronic health records (EHR/EMR).
• Coordinate patient care, prescription refills, and insurance verifications.
• Handle inbound and outbound calls from patients, pharmacies, and clinics.
• Provide high-quality administrative support to international physicians.

What We Are Looking For:

• A degree in Nursing, MBBS, Pharmacy, Allied Health Sciences, or a relevant healthcare/biomedical field.
• Prior experience as a VMA or in a medical billing/healthcare BPO setting is highly preferred.
• Exceptional verbal and written English communication skills.
• Strong multitasking abilities and attention to detail.