Global Patient Inquiry Specialist

Best Clinic Abroad; Islamabad; On-site; PKR 558,000 - 670,000; Full time

Benefits offered by this job

Structured training

International exposure

Office on site in E-11 Islamabad

Advancement opportunities

Job summary

Best Clinic Abroad in Islamabad is seeking a Sales Executive to handle initial enquiries from international patients, explain the free case review, and collect the basic details needed by a consultant. You will follow up with quiet inquiries, keep the CRM accurate, and ensure no patient falls through the gap.

The role requires fluent English, empathy, and on-site availability in E-11, Islamabad. Benefits include structured training, international exposure in English, and opportunities for

Qualifications

• Fluent English and a patient, empathetic way of speaking and writing.
• Comfort handling people who may be anxious about their health.
• Understanding that the role never gives medical advice.
• Good follow-up discipline.

Responsibilities

• Answer first enquiries from international patients and explain the free case review
• Collect the basic details a consultant needs to start a case
• Pass genuine cases to consultants with a clear summary
• Follow up with patients who have not replied, politely and without pressure
• Keep every enquiry and its status in the CRM

Skills

Fluent English

Empathy

Customer service

Job description

Best Clinic Abroad in Islamabad is seeking a Sales Executive to handle initial enquiries from international patients, explain the free case review, and collect the basic details needed by a consultant. You will follow up with quiet inquiries, keep the CRM accurate, and ensure no patient falls through the gap.

The role requires fluent English, empathy, and on-site availability in E-11, Islamabad. Benefits include structured training, international exposure in English, and opportunities for