Lux Concierge: Elevate Guest Experiences & Local Expert

FamilyFirst Qatar; Punjab; On-site; PKR 4,780,000 - 5,725,000; Full time

Benefits offered by this job

Accommodation provided

Visa sponsorship

Career training

Facility discounts

Job summary

FamilyFirst Qatar invites applications for a Concierge at a luxury hotel in Faisalabad. You will greet guests, provide information on facilities, and assist with transportation, tours, and reservations to ensure a memorable stay.

The role requires a high school diploma (hospitality degree preferred) and excellent English communication. Knowledge of local attractions and ability to multitask in a fast-paced environment are essential. Accommodation and visa sponsorship are included.

Qualifications

• High school diploma or equivalent; hospitality degree is a plus.
• Prior experience in customer service or hospitality preferred but not required.
• Excellent English communication skills; other languages are a plus.
• Strong knowledge of local attractions, restaurants, and transportation options.
• Ability to multitask and prioritize in a fast-paced environment.
• Friendly demeanor with a passion for guest service.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Provide information about facilities, services, and local attractions.
• Respond to guest inquiries and requests promptly and accurately.
• Arrange transportation, tours, reservations, and other services as requested by guests.
• Handle guest complaints or concerns with patience and escalation to management when necessary.
• Maintain the cleanliness and organization of the concierge desk area.

Skills

Customer service

English communication

Multitasking

Guest relations

Education

High school diploma

Hospitality degree (plus)

Job description

FamilyFirst Qatar invites applications for a Concierge at a luxury hotel in Faisalabad. You will greet guests, provide information on facilities, and assist with transportation, tours, and reservations to ensure a memorable stay.

The role requires a high school diploma (hospitality degree preferred) and excellent English communication. Knowledge of local attractions and ability to multitask in a fast-paced environment are essential. Accommodation and visa sponsorship are included.