Director – National & Multinational Key Accounts

hrsi; Karachi Division; On-site; PKR 4,000,000 - 7,000,000; Full time

Job summary

HRSI seeks a Director to lead National & Multinational Key Accounts, driving strategic commercial direction for major national and global customers. The role focuses on growth, retention, and profitability with senior executives across large organizations.

Responsibilities include developing growth plans, owning performance, and leading cross-functional teams with Ops, Finance, Pricing and IT, while mentoring Key Account Managers.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Economics, Supply Chain, Logistics or related discipline.
• MBA or equivalent postgraduate qualification preferred.
• 5–7 years of people leadership experience, preferably leading Key Account Management, National Sales or Corporate Sales teams.
• 10–15 years of progressive commercial, sales or Key Account Management experience, with multinational or strategic customers.

Responsibilities

• Commercial Strategy: Develop and execute account growth plans; identify high‑potential sectors.
• Key Account Management: Own customer performance, retention, and senior‑level relationships.
• Revenue Growth: Drive revenue and profitability; identify new business opportunities.
• Customer Retention: Build C‑suite relationships; proactively manage churn risks.
• Cross‑functional Leadership: Collaborate with Ops, Finance, Pricing, and IT to deliver solutions.
• Team Management: Lead, mentor, and manage Key Account Managers.

Education

Bachelor's degree in Business Administration, Marketing, Economics, Supply Chain, Logistics or a related discipline.

MBA or equivalent postgraduate business qualification preferred.

Job description

Director – National & Multinational Key Accounts

The Director leads the strategic commercial direction for the organization's portfolio of National Key Accounts and Global Multinational Customers (GMNC). The role is responsible for the development, retention, growth, and profitability of the company's most strategically important customers, ensuring sustainable, long‑term partnerships with key decision‑makers across major organizations.

Key Responsibilities

• Commercial Strategy: Develop and execute account growth plans; identify high‑potential sectors


• Key Account Management: Own customer performance, retention, and senior‑level relationships


• Revenue Growth: Drive revenue and profitability; identify new business opportunities


• Customer Retention: Build C‑suite relationships; proactively manage churn risks


• Cross‑functional Leadership: Collaborate with Ops, Finance, Pricing, and IT to deliver solutions


• Team Management: Lead, mentor, and manage Key Account Managers

Education

Bachelor's degree in Business Administration, Marketing, Economics, Supply Chain, Logistics or a related discipline.

MBA or equivalent postgraduate business qualification preferred.

Experience

Preferably: 10–15 years of progressive commercial, sales or Key Account Management experience, with substantial experience managing large corporate, multinational or strategic customers.

Minimum: 5–7 years of people leadership experience, preferably leading Key Account Management, National Sales, Corporate Sales or Strategic Account teams.