Diabetes Care Executive

USV; Punjab; On-site; PKR 874,000 - 1,749,000; Full time

Job summary

USV is seeking a Business Executive - Cygnus for the Domestic Sales team in India. The role focuses on achieving territory sales targets for diabetes care, engaging healthcare professionals, and driving customer retention in the Bhatinda region.

The incumbent will coordinate with the Regional Business Manager, participate in training programs, and support cycle meetings while ensuring compliance and effective communication with customers and partners.

Qualifications

• Bachelor of Science (BSc) graduate with relevant coursework.
• 1+ year experience in Diabetes Care or related sales roles is preferred.

Responsibilities

• Achieve and exceed sales targets in the assigned territory.
• Engage healthcare professionals and educate patients on diabetes care.
• Execute sales plans, maintain visit cadence and coverage plan.
• Coordinate with Regional Manager and product teams for campaigns.

Skills

Graduation/Equivalent Course

Others

Education

Bachelor of Science (BSc) Graduate

Job description

Sub Org Unit 1 Domestic Sales-Cygnus-West

Sub Org Unit 2 DS-Cygnus-N-Chandigarh

Sub Org Unit 3 DS-Cygnus-N-Chandigarh-Chandigarh

Sub Org Unit 4 DS-Cygnus-N-Chand-Chandigarh-Bhatinda

Country India

Location Bhatinda

Skills

Skill

Graduation/Equivalent Course

Others

CERTIFICATION

Working Language

Job Description

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Role Business Executive - Cygnus

Job Grade L2(A)

Designation Diabetes Care Executive (DCE)

Department Domestic Sales

Reporting to Regional Business Manager

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Role Objective : Achieve and exceed sales targets in the assigned territory by executing sales initiatives and plans, driving high-quality scientific and with healthcare professionals and people living with diabetes and obesity ensuring business growth and customer retention

KEY RESPONSIBILITIES

• ? Analyse sales data across products, services, and healthcare professionals u sing available dashboards
• ?Leverage digital tools and collaborate with the Regional Business Manager to integrate insights into sales planning
• ?Create and regularly update standard visit list of relevant health care professionals and potential chemists, monthly tour and plan and coverage plan
• ?Drive business outcomes beyond detailing by applying consultative selling skills and territory insights to convert key customers including KOLs and KBLs to USV brands
• ? Interact with health care professionals and educate and support people with diabetes & obesity as per approved frequency and execute effective delivery of communication and messages to the clinic (Non brand promotion activities )
• ?Achieve and exceed assigned targets and undertake corrective actions to bridge any gaps
• ?Follow up with health care professionals and chemists consistently after Continuous Medical Educations and conferences
• ?Ensure retention of health care professionals and conversion of non-core health care professionals to core health care professionals
• ?Monitor the effectiveness of marketing campaigns by tracking sales data
• ?Support line managers with relevant information in joint calls and review meetings
• ?Submit reports and adhere to the compliance requirement
• ? Support for enrollment in patient support program for free demonstration on the use of i njectable products and devices.
• ? Participate in cycle meetings, national diabetes educator programs, and skill development programs

Scientific & Patient Support Engagement

• ?Conduct high-quality scientific conversations demonstrating scientific fluency in diabetes obesity based therapies.
• ? Educate and support p eople with diabetes through follow-up , and ensure adherence support and facilitation of information and services by strictly adhering to the processes and policies of the Company.
• ?Demonstrate familiarity with wellness nutrition dietary practices and lifestyle modifications ensuring dietary practicality in discussions.

Digital AI & Capability Enablement

Leverage digital and AI-enabled tools to enhance call quality insights follow-ups and continuous learning .

Collaboration & Stakeholder Management

Collaborate with the Regional Business Manager Chronic portfolio teams and IDC stakeholders demonstrating collaboration as a core behaviour.

Channel & Customer Handling

Manage CHB customer interactions including chemists, hospitals and business partners and adapt engagement strategies for metro and non-metro markets.

Supply Chain Management

• ?Conduct retail chemist prescription audit and update necessary records
• ? Coordinate with stockists to maintain optimal inventory levels ensure cold-chain compliance and manage near-expiry product liquidation efficiently
• ? Ensure availability of cold chain supply chain and expedite deviations (if any) in a timely manner when required
• ?Coordinate with stockists to maintain optimal inventory and manage near-expiry product liquidation.

People and Culture

• ? Demonstrate Credo values to build trust and credibility with healthcare professionals
• ? Participate in Learning and Development programmes

STAKEHOLDER INTERACTION

Type of Interaction: Internal

Interaction with: Regional Business Manager, Sales Manager, Product management team, Medical department

Nature of Interaction: Routine communication in connection with specified tasks and handling escalations from accounts. Communication requiring some level of diplomacy, coordination and synergy

Type of Interaction: External

Interaction with: Healthcare Professionals / Diabetes Educators /Clearing and Forwarding Agent / Stockist /Pen Centre/ Chemists/ P eople with diabetes & Obesity.

Nature of Interaction: Detailed technical explanation of products to external customers, influencing the customer JOB REQUIREMENTS

Professional Experience and Relevant Skills

• ? Minimum of 1 year of experience in Diabetes Care and preferable to have 2 years of experience
• ? Possess relevant functional and process knowledge, regulatory aspects and updated knowledge of advancements in their area of work. Must demonstrate strong interpersonal skills, empathy, Customer Orientation, Achievement Orientation
• ? Planning & Execution skills, Effective Communication, Exhibits Grit, Patient centricity, Probing & Objection handling skill, Learning agility, Collaboration, Adaptability, Integrity and Process Compliance . Digital fluency and proficiency in using relevant tools is essential, along with a basic understanding of sales and marketing principles

Academic Qualifications & Certifications

• ? Educational Qualification: Bachelor of Science (BSc) Graduate