Design Quality Officer

Interwood Mobel; Lahore; On-site; PKR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

EOBI

Health Insurance

PF

Job summary

Interwood Mobel in Lahore is seeking a Quality Assurance professional to lead in-process inspections across assembly and production areas, monitor DQMS compliance, and drive CAPA implementation to prevent defects and improve processes.

You will analyze customer complaints, audit data, and SOP adherence while coordinating cross-functional teams to maintain product integrity and traceability. A Bachelor’s degree in engineering or related field and 3–6 years of QA experience are preferred.

Qualifications

• Bachelor’s degree in engineering, Quality Management, Industrial Engineering, Manufacturing Engineering or a relevant discipline.
• 3–6 years of relevant experience in Quality Assurance/Quality Control, preferably in a manufacturing environment
• Experience in in-process inspection, quality audits, customer complaints, CAPA and root cause analysis
• Good understanding of Quality Management Systems, SOPs, process controls and quality standards
• Knowledge of DQMS, product data management, Design/R&D processes and Master Item Data will be an advantage
• Strong analytical skills with the ability to prepare quality reports, dashboards and trend analysis
• Good understanding of audit processes, documentation and traceability requirements
• Proficiency in MS Excel and reporting/analytical tools; ERP/SAP or other QMS experience preferred
• Strong problem-solving, communication, coordination and follow-up skills
• Ability to work effectively with cross-functional teams and manage multiple quality-related issues
• ISO 9001 Internal Auditor/Lead Auditor or Six Sigma certification will be preferred.

Responsibilities

• Conduct in-process QA inspections across Assembly and production areas to ensure compliance with standards.
• Monitor the implementation of DQMS across departments and ensure adherence to requirements.
• Conduct Design, R&D and Master Item Data audits for accuracy and compliance.
• Analyze monthly customer complaint trends and monitor CAPA closure.
• Investigate damage-related complaints and coordinate containment and corrective actions.
• Verify implementation of SOPs, work instructions, quality standards and process controls.
• Prepare quality reports, dashboards and performance analysis to highlight trends.
• Support internal, customer and certification audits and follow-up of findings.
• Drive continuous improvement initiatives focused on defect prevention and process capability.
• Maintain QA records and traceability documentation and coordinate cross-functional issue resolution.

Skills

In-process QA inspections

CAPA implementation

Root cause analysis

Quality audits

Quality data analysis

Quality management systems

Traceability

MS Excel/Reporting tools

Education

Bachelor’s degree in engineering, Quality Management, Industrial Engineering, Manufacturing Engineering or relevant discipline

Tools

ERP/SAP

MS Excel

Job description

To ensure effective implementation of Quality Assurance systems and controls across production and relevant support functions by conducting in-process inspections, monitoring DQMS compliance, analyzing customer complaints, ensuring effective CAPA implementation, and driving defect prevention and continuous improvement. The role will also support audits, quality reporting, process compliance and traceability to maintain product integrity and operational quality standards

Responsibilities

• Conduct in-process QA inspections across Assembly and assigned production areas to ensure compliance with defined quality standards and specifications.


• Monitor the implementation of the Design Quality Management System (DQMS) across relevant departments and ensure adherence to approved requirements.


• Conduct Design, R&D and Master Item Data audits to ensure system accuracy, product integrity and compliance with approved specifications.


• Analyze monthly customer complaint trends, identify recurring issues and monitor CAPA implementation through verified closure.


• Investigate damage-related complaints and damaged inventory, identify root causes, and coordinate containment and corrective actions to minimize quality losses.


• Verify implementation of approved SOPs, work instructions, quality standards and process controls across relevant production and support areas.


• Prepare quality reports, dashboards and performance analysis to highlight trends, recurring issues and areas requiring management attention.


• Support internal, customer and certification audits, including preparation of required documentation and follow-up of audit findings.


• Drive and support continuous improvement initiatives focused on defect prevention, process capability, quality improvement and operational excellence.


• Maintain accurate QA records and traceability documentation while coordinating with cross-functional teams to resolve quality issues and implement preventive actions.

Bachelor’s degree in engineering, Quality Management, Industrial Engineering, Manufacturing Engineering or a relevant discipline.

3–6 years of relevant experience in Quality Assurance/Quality Control, preferably in a manufacturing environment

Experience in in-process inspection, quality audits, customer complaints, CAPA and root cause analysis

Good understanding of Quality Management Systems, SOPs, process controls and quality standards

Knowledge of DQMS, product data management, Design/R&D processes and Master Item Data will be an advantage.

Strong analytical skills with the ability to prepare quality reports, dashboards and trend analysis.

Good understanding of audit processes, documentation and traceability requirements.

Proficiency in MS Excel and reporting/analytical tools; experience with ERP/SAP or other quality management systems will be preferred.

Strong problem-solving, communication, coordination and follow-up skills.

Ability to work effectively with cross-functional teams and manage multiple quality-related issues.

Candidates with ISO 9001 Internal Auditor/Lead Auditor or Six Sigma certification will be preferred.

EOBI
Health Insurance
PF