Deputy Manager Sales

BYD Pakistan; Karachi Division; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

BYD Pakistan, Mega Motor Co, requires a Deputy Manager Sales for Dealership Operations. You will manage the full vehicle sales process from inquiry through delivery, ensuring outstanding customer experience and achievement of sales targets.

The role demands strong product knowledge, proven sales leadership, and coordination with Finance, Delivery, Registration, and After-Sales. CRM data accuracy and regular training are essential for success.

Qualifications

• BBA or MBA required.
• 5+ years of experience in vehicle sales.
• Strong product knowledge and communication.
• Ability to meet monthly/quarterly sales targets.
• Experience coordinating with Finance, Delivery, Registration, and After-Sales.

Responsibilities

• Manage the complete vehicle sales process from inquiry to delivery.
• Engage showroom customers and conduct product demonstrations.
• Lead negotiations and close sales while maintaining high service standards.
• Coordinate with Finance, Delivery, Registration and After-Sales to ensure a seamless customer journey.
• Maintain accurate sales records and CRM data; prepare management reports.
• Conduct training sessions for sales staff to improve product knowledge and performance.

Skills

Sales leadership

Customer engagement

Negotiation

CRM management

Training staff

Education

BBA or MBA

Tools

CRM systems

Job description

BYD Pakistan, Mega Motor Co, is looking for a "Deputy Manager Sales" in their Dealership Operations department.

Qualifications:

BBA or MBA.

Experience:

5+ years of experience.

Job Responsibilities:

The candidate will be responsible for managing the complete vehicle sales process, from initial customer inquiry and showroom engagement to test drives, negotiations, documentation, and vehicle delivery. The role will focus on understanding customer requirements, delivering professional product demonstrations, building strong customer relationships, and achieving assigned sales targets. The position will also involve coordinating with internal teams, including Finance, Delivery, Registration, and After-Sales, to ensure a seamless customer experience. Additionally, the candidate will be responsible for monitoring market trends and competitor activities, maintaining accurate sales records and CRM data, ensuring compliance with company policies and regulatory requirements, and upholding the brand's image and standards. The role will also involve conducting training sessions for new and existing sales staff to strengthen product knowledge, sales techniques, customer handling, and service excellence.

Additional Requirements:

• Strong product knowledge and the ability to communicate vehicle features, benefits, and technology effectively.
• Proven experience in managing the complete sales process, from initial inquiry to vehicle delivery.
• Strong customer engagement skills, with the ability to understand customer needs and provide tailored product recommendations.
• Experience conducting vehicle demonstrations and coordinating test drives to enhance the customer buying experience.
• Strong negotiation and persuasion skills, with the ability to manage customer expectations and close sales effectively.
• Ability to achieve monthly and quarterly sales targets while maintaining high standards of customer service.
• Strong customer relationship management skills, including lead follow-ups, customer engagement, satisfaction management, and repeat business development.
• Ability to coordinate effectively with Finance, Delivery, Registration, and After-Sales teams to ensure timely completion of customer processes.
• Good understanding of market trends, competitor products, pricing strategies, and customer preferences.
• Proficiency in maintaining accurate sales records, updating CRM systems, tracking leads and conversions, and preparing regular sales reports for management.
• Strong presentation and communication skills, with the ability to deliver professional product presentations and build customer confidence.
• Experience in coordinating after-sales activities and ensuring a smooth transition from vehicle purchase to delivery and subsequent customer support.
• Ability to conduct regular training sessions for new and existing sales staff on product knowledge, sales techniques, customer handling, and brand standards.
• Experience developing training materials, assessing team performance, identifying knowledge gaps, and supporting continuous improvement in sales capabilities.
• Strong understanding of company policies, ethical sales practices, regulatory requirements, and compliance standards.
• Ability to represent the brand professionally and consistently across all customer interactions, ensuring a premium customer experience.
• Strong team collaboration skills, with the ability to work effectively with internal stakeholders and cross-functional teams.
• Strong problem-solving skills, adaptability, integrity, and professionalism when handling customer concerns and sales-related challenges.
• Good financial understanding and the ability to discuss relevant pricing, financing options, and commercial considerations with customers.
• Strong organizational skills, attention to detail, and the ability to manage multiple customer inquiries and sales activities simultaneously while meeting deadlines.