Department Manager - Warehouse

METRO/MAKRO; Karachi Division; Vor Ort; PKR 1.000.000 - 1.800.000; Vollzeit

Zusammenfassung

METRO Pakistan (Pvt) Ltd in Karachi is seeking a seasoned Delivery and Stock Control Manager to organize deliveries, monitor stock levels, and ensure accurate documentation and cost control. The role requires coordinating with the head office and managing warehouse operations for ambient and non-ambient stock.

You will maintain KPI reports and build strong relationships with internal teams and service providers.

Qualifikationen

• Bachelors or Intermediate education with 6-8 years of experience.
• Experience in delivery coordination and stock management within wholesale environments.

Aufgaben

• Manage and organize customer deliveries to ensure correct quantity and specifications.
• Lead efficient delivery with strong customer service and timely updates.
• Verify daily fuel costing and related transactions with proper documentation.
• Update KPIs daily and coordinate with head office on expenses and metrics.
• Handle customer complaints regarding delivery issues and gather feedback.
• Coordinate with internal and external stakeholders on KPIs and costs.
• Oversee stock management including ordering, corrections, and deliveries to warehouse.
• Plan warehouse, transport, and service logistics for ambient and non-ambient stock.
• Coordinate audits with internal QA and maintain strong relationships with stakeholders.

Kenntnisse

Delivery Management

Stock Management

KPI Tracking

Customer Service

Audit Liaison

Vendor Coordination

Data Analysis

SOP Compliance

Relationship Building

Ausbildung

Bachelor's or Intermediate

Jobbeschreibung

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Islamabad & Faisalabad with the registered name of METRO Pakistan (Pvt) Ltd.

METRO Pakistan is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 700 stores in 21 countries and has a workforce of over 100,000 employees. Sales in 2015 were approximately 30 billion Euro.

Job Description

• Manage and organize the delivery to be made to customers/client in right quantity and specification
• Being thoroughly informed with orders, stock availability, lead a hands-on and timely efficient delivery along with smooth customer service
• To verify daily fuel costing and transactions and to further ensure the proper documentations pertaining to it
• To update the KPIs on daily basis
• To handle and coordinate customer complaints regarding delivery issues
• To acquire customer feedback on periodical basis.
• To coordinate with head office regarding fuel expenses, KPIs, fixed costing, third party vehicle expenses etc.
• Manage overall Stock Management (Stock Ordering, Stock Correction, Stock Delivery to Warehouse from Store)
• Plan and manage warehouse, transportation, and customer services for ambient & non-ambient warehouse.
• Liaison with internal audit & QA department to conduct audit.
• Building and maintaining strong relationships with internal stakeholders as well as external service providers.
• Maintain metrics and analyze data to assess performance and
• with relevant stakeholders including but not limited to TSM.
• Ensure daily stock corrections are processed with complete documentations and entry in system therefore as per communicated SOPs.
• Ensure receiving of stocks is done as per communicated SOPs and guidelines.
• Conduct daily verification of receiving with GR Summary.
• Ensure BBD implementation as per shared guidelines.

Qualifications

Bachelors or Intermediate with 6-8 years of experience