Department Manager – Non-Food - Office & Media

METRO Pakistan (Pvt) Limited; Lahore; On-site; PKR 469,000 - 737,000; Full time

Job summary

METRO Pakistan (Pvt) Limited is seeking a Store Department Lead to support stock ordering, merchandising, and operational efficiency at our Lahore location. You will lead Store Associates, ensure planogram compliance, and maintain stock integrity to meet departmental targets.

The role requires graduation with at least 3 years of relevant experience and a focus on punctuality, discipline, and professional appearance. Join a large wholesale network with strong procedures and SOPs.

Qualifications

• Graduation with a minimum of 3 years of relevant experience.

Responsibilities

• Report to the Customer Experience Manager and assist with stock ordering and maintaining optimum stock levels.
• Lead Store Associates in merchandising, shelf and stock management, and cleanliness.
• Drive productivity improvements and enhance operational efficiency.
• Assist Floor Manager in achieving departmental sales targets.
• Ensure overnight preparation per Dark Store Operations protocols before opening.
• Ensure product presentation per Planogram.
• Ensure secondary displays comply with BMPL guidelines.
• Ensure all departmental activities comply with SOPs and policies.
• Maintain punctuality, discipline and professional attire per uniform guidelines.
• Conduct QA checks per defined protocols and checklists to maintain quality standards.
• Monitor expiry dates and ensure FIFO practices.
• Ensure effective stock and shelf management.
• Ensure timely stock reordering per customer demand.

Job description

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.

METRO Pakistan (Pvt) Limited is part of METRO GROUP's sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees.

Job Description

• Report to the Customer Experience Manager (CEM) and assist with stock ordering and maintaining optimum stock levels in the department.
• Lead Store Associates in mass merchandising, shelf management, stock management, and departmental cleanliness.
• Drive productivity improvement and enhance operational efficiency.
• Assist the Floor Manager (FM) in achieving departmental sales targets.
• Ensure overnight department preparation in accordance with Dark Store Operations (DSO) protocols and readiness before store opening.
• Ensure product presentation according to the Planogram.
• Ensure secondary displays comply with BMPL guidelines.
• Ensure all departmental activities comply with SOPs, company policies, and applicable protocols.
• Maintain punctuality, discipline, and professional attire in accordance with uniform guidelines.
• Conduct QA checks according to defined protocols and checklists to maintain quality standards.
• Monitor product expiry dates during and after stock deliveries and ensure FIFO (First In, First Out) practices.
• Ensure effective stock and shelf management.
• Ensure timely stock reordering according to customer demand.

Qualifications

Graduation with a minimum of 3 years of relevant experience.