Department Lead, Wholesale Store Operations

METRO Pakistan (Pvt) Limited; Multan; On-site; PKR 279,000 - 446,000; Full time

Job summary

METRO Pakistan (Pvt) Limited is seeking a Store Associate to report to the Customer Experience Manager and assist with stock ordering and maintaining optimum stock levels. You will lead Store Associates in mass merchandising, shelf management, stock management, and departmental cleanliness, while driving productivity and sales targets.

The role requires graduation or intermediate with relevant experience, and emphasizes adherence to SOPs, planograms, FIFO, and professional attire.

Qualifications

• Graduation with less than 6 years of relevant experience, or Intermediate with 6 or more years of relevant experience

Responsibilities

• Report to the Customer Experience Manager (CEM) and assist with stock ordering and maintaining optimum stock levels in the department.
• Lead Store Associates in mass merchandising, shelf management, stock management, and departmental cleanliness.
• Improve productivity and operational efficiency within the department.
• Assist the Customer Experience Manager (CEM) in achieving departmental sales targets.
• Ensure overnight department preparation in accordance with Dark Store Operations (DSO) protocols and readiness before store opening.
• Ensure product presentation according to the Planogram.
• Ensure all activities comply with SOPs, company policies, and applicable protocols.
• Maintain punctuality, discipline, and professional attire in accordance with uniform guidelines.
• Conduct quality assurance (QA) checks using the defined protocols and checklists to maintain quality standards.
• Monitor product expiry dates during and after stock deliveries and ensure FIFO (First In, First Out) practices.
• Ensure effective stock and shelf management.

Skills

Mass merchandising

Shelf management

Stock management

Team leadership

Quality assurance

Customer experience

Education

Graduation

Intermediate

Job description

METRO Pakistan (Pvt) Limited is seeking a Store Associate to report to the Customer Experience Manager and assist with stock ordering and maintaining optimum stock levels. You will lead Store Associates in mass merchandising, shelf management, stock management, and departmental cleanliness, while driving productivity and sales targets.

The role requires graduation or intermediate with relevant experience, and emphasizes adherence to SOPs, planograms, FIFO, and professional attire.