Cybersecurity Support Engineer

Trillium Information Security Systems; Pakistan; On-site; PKR 600,000 - 900,000; Full time

Job summary

Trillium Information Security Systems in Pakistan is seeking a Cybersecurity Support Engineer to help manage and optimize our security operations. You will work with endpoint security, XDR/EDR, DLP, and vulnerability management tools to support secure systems.

You will configure, troubleshoot, and monitor security solutions, analyze alerts, and collaborate with internal teams and customers to ensure effective protection and compliance.

Qualifications

• Bachelor’s degree in a cybersecurity-related field.
• Minimum 6 months of cybersecurity experience.
• Hands-on with Endpoint Security and XDR/EDR.
• Experience in DLP concepts and Forcepoint DLP.
• Knowledge of vulnerability management and scanning tools.

Responsibilities

• Deploy and manage Endpoint Security solutions.
• Admin and monitor XDR/EDR environments.
• Configure and manage DLP policies, incl. Forcepoint DLP.
• Perform vulnerability scans with Nessus and Nexpose.
• Support application security testing (DAST/SAST).
• Analyze alerts and recommend remediation.
• Document security configurations and incidents.
• Collaborate with teams to deploy security solutions.

Skills

Endpoint Security

XDR/EDR

DLP

Vulnerability Management

Nessus

Rapid7 Nexpose

DAST

SAST

Troubleshooting

Communication

Documentation

Teamwork

Education

Bachelor's degree in Cybersecurity/CS/IT

Tools

Forcepoint DLP

Nessus

Rapid7 Nexpose

Job description

Job Description:

About the Role

We are looking for a Cybersecurity Support Engineer to join our cybersecurity team. The ideal candidate will have hands-on experience in endpoint security, XDR/EDR administration, DLP, vulnerability management, and application security tools. The role will involve supporting, configuring, troubleshooting, and managing various cybersecurity solutions while ensuring effective security operations.

Key Responsibilities

• Deploy, configure, administer, and manage Endpoint Security and Management solutions.
• Perform administration, configuration, monitoring, and troubleshooting of XDR/EDR solutions.
• Support the implementation and management of Data Loss Prevention (DLP) policies and configurations.
• Troubleshoot and resolve Forcepoint DLP configuration and policy-related issues.
• Monitor and manage DLP policies to ensure compliance with organizational security requirements.
• Assist with vulnerability management activities, including vulnerability scanning, assessment, prioritization, and reporting.
• Perform vulnerability scanning and analysis using tools such as Nessus and Rapid7 Nexpose.
• Support application security testing using DAST and SAST tools to identify web application vulnerabilities.
• Analyze security alerts, vulnerabilities, and configuration issues and provide appropriate remediation recommendations.
• Assist in troubleshooting cybersecurity tools and resolving technical issues in a timely manner.
• Maintain technical documentation related to security configurations, policies, incidents, and troubleshooting activities.
• Collaborate with internal teams and customers to support the deployment and effective operation of cybersecurity solutions.

Requirements

• Bachelors degree in Cybersecurity, Computer Science, Information Technology, or a related field.
• Minimum 6 months of relevant experience in the cybersecurity field.
• Hands-on experience with Endpoint Security and Management solutions.
• Experience in XDR/EDR administration, configuration, and management.
• Basic understanding of DLP concepts, policies, and management.
• Practical knowledge of Forcepoint DLP, including configuration troubleshooting and policy management.
• Basic understanding of Vulnerability Management processes.
• Intermediate-level knowledge of vulnerability scanning tools such as Nessus and Rapid7 Nexpose.
• Basic to intermediate understanding of Application Security, including DAST and SAST concepts and tools.
• Good troubleshooting, analytical, and problem-solving skills.
• Strong communication and documentation skills.
• Ability to work effectively both independently and as part of a team.

Preferred Qualifications

• Relevant cybersecurity certifications such as Security+, CEH, CySA+, or equivalent.
• Experience working with multiple cybersecurity products and security technologies.
• Understanding of common endpoint, network, web application, and security vulnerabilities.
• Experience in a cybersecurity support, SOC, security engineering, or technical support environment.

Key Competencies

• Cybersecurity Operations
• Endpoint Security
• XDR/EDR Administration
• DLP Management
• Vulnerability Management
• Security Scanning
• Application Security
• Technical Troubleshooting
• Problem Solving
• Customer & Stakeholder Management

Requirements: