Cybersecurity Support Engineer

TISS; Lahore; On-site; PKR 600,000 - 1,000,000; Full time

Job summary

Trillium Information Security Systems (TISS) in Pakistan is seeking a Cybersecurity Support Engineer to join our security team. You will deploy and manage Endpoint Security, XDR/EDR, and DLP solutions, troubleshoot DLP configurations, and support vulnerability management activities.

The role requires hands-on experience with Nessus, Rapid7 Nexpose, and application security testing using DAST/SAST. Strong troubleshooting and documentation skills are essential for effective security operations.

Qualifications

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field.
• Minimum 6 months of relevant cybersecurity experience.
• Hands-on experience with Endpoint Security and Management solutions.
• Experience in XDR/EDR administration, configuration, and management.
• Basic understanding of DLP concepts, policies, and management.
• Practical knowledge of Forcepoint DLP, including configuration troubleshooting and policy management.
• Basic understanding of Vulnerability Management processes.
• Intermediate knowledge of Nessus and Rapid7 Nexpose.
• Basic to intermediate understanding of Application Security, including DAST and SAST concepts and tools.

Responsibilities

• Deploy, configure, administer, and manage Endpoint Security and Management solutions.
• Perform administration, configuration, monitoring, and troubleshooting of XDR/EDR solutions.
• Support the implementation and management of DLP policies and configurations.
• Troubleshoot Forcepoint DLP configuration and policy-related issues.
• Monitor and manage DLP policies to ensure compliance with security requirements.
• Assist with vulnerability management activities, including scanning, assessment, prioritization, and reporting.
• Perform vulnerability scanning and analysis using Nessus and Rapid7 Nexpose.
• Support application security testing using DAST and SAST tools.
• Analyze security alerts and remediation recommendations.
• Maintain technical documentation related to security configurations and incidents.
• Collaborate with internal teams and customers to deploy and operate cybersecurity solutions.

Skills

Endpoint Security

XDR/EDR administration

DLP

Vulnerability management

Application Security

Troubleshooting & diagnostics

Documentation

Communication

Education

Bachelor's degree in Cybersecurity, CS, or IT

Tools

Nessus

Rapid7 Nexpose

Forcepoint DLP

DAST

SAST

Job description

Trillium Information Security Systems (TISS) | Full time

Founded in 2005, Trillium Information Security Systems (TISS) is Pakistan’s first, and largest cybersecurity company. Today, Trillium has gained unrivaled expertise and experience; having delivered complex information assurance solutions to customers, performed specialized information security services, trained thousands of cyber security professionals across the country, and established a comprehensive network of resellers.

Job Description

About the Role

We are looking for a Cybersecurity Support Engineer to join our cybersecurity team. The ideal candidate will have hands-on experience in endpoint security, XDR/EDR administration, DLP, vulnerability management, and application security tools. The role will involve supporting, configuring, troubleshooting, and managing various cybersecurity solutions while ensuring effective security operations.

Key Responsibilities

• Deploy, configure, administer, and manage Endpoint Security and Management solutions.
  
• Perform administration, configuration, monitoring, and troubleshooting of XDR/EDR solutions.
  
• Support the implementation and management of Data Loss Prevention (DLP) policies and configurations.
  
• Troubleshoot and resolve Forcepoint DLP configuration and policy-related issues.
  
• Monitor and manage DLP policies to ensure compliance with organizational security requirements.
  
• Assist with vulnerability management activities , including vulnerability scanning, assessment, prioritization, and reporting.
  
• Perform vulnerability scanning and analysis using tools such as Nessus and Rapid7 Nexpose .
  
• Support application security testing using DAST and SAST tools to identify web application vulnerabilities.
  
• Analyze security alerts, vulnerabilities, and configuration issues and provide appropriate remediation recommendations.
  
• Assist in troubleshooting cybersecurity tools and resolving technical issues in a timely manner.
  
• Maintain technical documentation related to security configurations, policies, incidents, and troubleshooting activities.
  
• Collaborate with internal teams and customers to support the deployment and effective operation of cybersecurity solutions.
  

Requirements

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology , or a related field.
  
• Minimum 6 months of relevant experience in the cybersecurity field.
  
• Hands-on experience with Endpoint Security and Management solutions.
  
• Experience in XDR/EDR administration, configuration, and management .
  
• Basic understanding of DLP concepts, policies, and management .
  
• Practical knowledge of Forcepoint DLP , including configuration troubleshooting and policy management.
  
• Basic understanding of Vulnerability Management processes.
  
• Intermediate-level knowledge of vulnerability scanning tools such as Nessus and Rapid7 Nexpose .
  
• Basic to intermediate understanding of Application Security , including DAST and SAST concepts and tools.
  
• Good troubleshooting, analytical, and problem-solving skills.
  
• Strong communication and documentation skills.
  
• Ability to work effectively both independently and as part of a team.
  

Preferred Qualifications

• Relevant cybersecurity certifications such as Security+, CEH, CySA+, or equivalent .
  
• Experience working with multiple cybersecurity products and security technologies.
  
• Understanding of common endpoint, network, web application, and security vulnerabilities.
  
• Experience in a cybersecurity support, SOC, security engineering, or technical support environment.