Customer Verification & Data Integrity Specialist

Alpha Alliances; Saddar; On-site; PKR 558,000 - 893,000; Full time

Job summary

Alpha Alliances in Rawalpindi is hiring Self Verifiers to support customer verification processes and ensure submitted information is complete and accurate.

The role requires meticulous attention to detail, professional communication, and careful handling of data using basic computer tools. You will work from the Rawalpindi location, collaborating with team members to maintain quality and efficiency in verification tasks.

Qualifications

• Strong attention to detail when checking names, contact details, and other submitted information.
• Clear, courteous verbal and written communication for routine clarification and follow-up.
• Ability to use basic computer applications, online forms, and data-entry tools accurately.
• Good organization and time management for recurring verification tasks.
• Sound judgment to identify incomplete, inconsistent, or unusual records and escalate.

Responsibilities

• Review customer or service-related records and verify information against established procedures.
• Contact individuals when needed to clarify missing or inconsistent details, using approved communication channels.
• Record verification outcomes accurately and maintain organized, confidential documentation.
• Escalate discrepancies, suspected errors, or cases requiring additional review to the appropriate team member.
• Meet quality and productivity expectations while following company policies and applicable privacy practices.
• Coordinate with colleagues to resolve routine verification issues and improve process consistency.

Skills

Attention to detail

Clear communication

Data entry accuracy

Time management

Tools

Data-entry tools

Online forms

Basic computer applications

Job description

Alpha Alliances in Rawalpindi is hiring Self Verifiers to support customer verification processes and ensure submitted information is complete and accurate.

The role requires meticulous attention to detail, professional communication, and careful handling of data using basic computer tools. You will work from the Rawalpindi location, collaborating with team members to maintain quality and efficiency in verification tasks.