Customer Support Representative Job at Tech Be Solution

Tech Be Solution; Lahore; On-site; PKR 670,000 - 1,004,000; Full time

Job summary

Tech Be Solution in Lahore is seeking an experienced Customer Support Representative to join a growing team serving U.S.-based clients in the construction and estimation sector.

The role requires 2–3 years of relevant experience, strong English communication, and solid problem-solving abilities. You will handle client inquiries, manage relationships, and ensure high-quality service during evening-to-night shifts, Monday to Saturday.

Qualifications

• 2–3 years of relevant experience in the construction and estimation industry.
• Hands-on experience dealing with U.S.-based clients and projects.
• Strong customer support and client communication skills.
• Excellent English communication skills, written and verbal.
• Understanding of U.S. construction and estimation processes.
• Strong problem-solving and client relationship management skills.

Skills

Construction knowledge

US client handling

Customer support

English proficiency

Problem solving

Client relationships

Job description

Tech Be Solution is looking for an experienced, motivated Customer Support Representative to join its growing team in Lahore. The role serves U.S.-based clients and projects in the construction and estimation industry, and works Monday to Saturday on evening-to-night hours.

Requirements

• 2 to 3 years of relevant experience in the construction and estimation industry (mandatory).
• Hands-on experience dealing with U.S.-based clients and projects.
• Strong customer support and client communication skills.
• Excellent English communication skills, written and verbal.
• Understanding of U.S. construction and estimation processes.
• Strong problem-solving and client relationship management skills.

Skills

Technical Skills

• Construction and estimation industry knowledge
• U.S. construction and estimation processes
• Customer support for U.S.-based clients and projects

Soft Skills

• Client communication
• Excellent written and verbal English
• Problem solving
• Client relationship management