Customer Support & Payments Specialist

mpsp; Lahore; On-site; PKR 223,200 - 390,600; Full time

Benefits offered by this job

Punctuality Bonus

Commissions/Incentives

Leave Encashment

Umrah

Job summary

mpsp is seeking a dedicated Customer Support professional in Lahore, Pakistan to resolve various customer inquiries relating to billing and payments. The ideal candidate should have excellent English communication skills and a problem-solving attitude, ensuring customer satisfaction and working effectively in a team.

This full-time role offers various perks such as a punctuality bonus, commissions, and leave encashment. Candidates with 2-3 years of relevant experience are encouraged to apply.

Qualifications

• Must have 2 to 3 years of experience in customer support.
• Able to work effectively in a team setting.
• Proficient in professional communication.

Responsibilities

• Resolve a variety of customer inquiries from billing to payment collections.
• Investigate and process customer inquiries promptly.
• Collaborate with cross-functional teams to address customer complaints.

Skills

Excellent command on spoken English

End to End Sales

Customer Satisfaction Management

Education

Bachelor's Degree

Job description

mpsp is seeking a dedicated Customer Support professional in Lahore, Pakistan to resolve various customer inquiries relating to billing and payments. The ideal candidate should have excellent English communication skills and a problem-solving attitude, ensuring customer satisfaction and working effectively in a team.

This full-time role offers various perks such as a punctuality bonus, commissions, and leave encashment. Candidates with 2-3 years of relevant experience are encouraged to apply.