Customer Success Intern | Proactive Problem Solver

Pintern; Lahore; On-site; PKR 223,000 - 446,000; Full time

Job summary

PalmPay is seeking a customer support advocate who loves talking to people and proactively solving issues. You will convert customers into evangelists by delivering knowledgeable answers about product, pricing and availability.

Responsibilities include communicating with customers via phone, coordinating with internal teams to meet needs, and data entry across platforms. Fresh graduates up to 1 year of experience should apply.

Qualifications

• Fresh graduate to 1 year of relevant work experience.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers via phone.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer needs.
• Data entry in various platforms.

Skills

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Multitasking

Organization

Prioritization

Job description

PalmPay is seeking a customer support advocate who loves talking to people and proactively solving issues. You will convert customers into evangelists by delivering knowledgeable answers about product, pricing and availability.

Responsibilities include communicating with customers via phone, coordinating with internal teams to meet needs, and data entry across platforms. Fresh graduates up to 1 year of experience should apply.