Customer Success Executive

The Careers Factory; Lahore; On-site; PKR 279,000 - 502,000; Full time

Job summary

The Careers Factory in Lahore is hiring a junior customer success representative to support international clients. You will respond to inquiries, track feedback, and help ensure customer satisfaction across calls and emails. Fresh grads are encouraged to apply and you will work with a growing global tech team.

Join a dynamic environment that values relationship-building and continuous learning as you develop essential customer success skills.

Qualifications

• 0–1 year of experience, fresh grads encouraged.

Responsibilities

• Track customer feedback and reporting initiatives
• Build and maintain strong relationships with customers
• Assist clients through calls, emails, and meetings
• Ensure customer satisfaction and resolve concerns proactively

Job description

Looking to start your career in customer success with a global tech company? We’re hiring motivated individuals to join our growing team working with international clients.

What You’ll Do

• Track customer feedback and support reporting initiatives
• Build and maintain strong relationships with customers
• Assist clients through calls, emails, and meetings
• Ensure customer satisfaction and resolve concerns proactively
• 0–1 year experience (fresh grads encouraged)