Customer Service Rep: Uncapped Commissions, Night Shifts

DBS Solutions; Lahore; On-site; PKR 781,000 - 893,000; Full time

Benefits offered by this job

Uncapped commissions

Annual raises

Recognition awards

Fun, supportive environment

Job summary

DBS Solutions Pvt. Ltd. in Lahore, Pakistan, is seeking a proactive sales/customer service representative to handle inbound/outbound calls, chat, and emails. You will process orders, resolve issues, and advocate for customer satisfaction in a night-shift friendly role.

The position offers uncapped monthly commissions, annual salary raises, recognition awards, and a supportive environment that values you.

Qualifications

• Fluent English speaking and writing required.
• At least 1 year of sales/customer service experience.
• Experience in international call centers preferred.

Responsibilities

• Chat with customers on calls (inbound & outbound) and help them place or keep orders.
• Use sales techniques to convince customers to stay with the service.
• Answer questions and resolve complaints via phone, email, live chat or social media.
• Assist with refunds, exchanges and order status while staying professional and friendly.
• Maintain CRM records and stay organized to track interactions.

Skills

Fluent English

Sales experience

Customer service

Education

O Levels/Matric or above

Tools

CRM software

Job description

DBS Solutions Pvt. Ltd. in Lahore, Pakistan, is seeking a proactive sales/customer service representative to handle inbound/outbound calls, chat, and emails. You will process orders, resolve issues, and advocate for customer satisfaction in a night-shift friendly role.

The position offers uncapped monthly commissions, annual salary raises, recognition awards, and a supportive environment that values you.