Customer Sales Specialist — Growth & Service

Qurat Quran Academy; Saddar; On-site; PKR 350,000 - 520,000; Full time

Benefits offered by this job

Communication

Incentive Bonus

Leaves

Sports and Entertainment

Job summary

Qurat Quran Academy is seeking a Customer Sales Representative to support customers and contribute to sales growth. In this customer-facing role, you will understand customer needs, explain relevant products or services, and provide a helpful, professional experience throughout each interaction.

You will engage prospects and existing customers, answer questions about offerings, follow up on inquiries, and help achieve sales targets while prioritizing customer satisfaction.

Qualifications

• Must have clear English communication and professional demeanor.
• Ability to identify customer needs and suggest suitable offerings.
• Excellent listening and rapport-building skills.
• Able to present products persuasively and handle objections ethically.
• Experience with customer follow-up and sales activity tracking.

Responsibilities

• Engage prospective and existing customers, identify requirements, and present suitable offerings.
• Answer questions about products, services, pricing, and processes with accurate information.
• Follow up on customer enquiries and sales opportunities with timely, courteous communication.
• Work toward individual and team sales targets while prioritizing customer satisfaction.
• Record customer interactions, update sales information, and maintain organized follow-up notes.
• Coordinate with colleagues to address customer concerns and support a consistent service experience.
• Share recurring customer feedback and market observations with the appropriate team.

Skills

English communication

Customer engagement

Active listening

Persuasive presentation

Lead management

Problem solving

Job description

Qurat Quran Academy is seeking a Customer Sales Representative to support customers and contribute to sales growth. In this customer-facing role, you will understand customer needs, explain relevant products or services, and provide a helpful, professional experience throughout each interaction.

You will engage prospects and existing customers, answer questions about offerings, follow up on inquiries, and help achieve sales targets while prioritizing customer satisfaction.