Customer Sales Representative (Night Shift) - Maverick-k Global Services

taraki-search; Lahore; On-site; PKR 420,000 - 580,000; Full time

Job summary

Maverick-k Global Services is seeking a Customer Sales Representative for the night shift in Lahore. The role focuses on engaging with customers, providing product information, and driving sales through understanding customer needs.

You will build relationships, manage leads, and ensure timely order fulfillment while meeting sales targets and maintaining product knowledge.

Qualifications

• Strong communication and interpersonal skills are essential.
• Willingness to work night shifts and manage multiple tasks.
• Experience with CRM software is preferred.

Responsibilities

• Engage with customers via phone, email, or in-person to provide product information.
• Build and maintain strong relationships to encourage repeat business.
• Identify customer needs and recommend suitable products or services.
• Manage leads and sales opportunities and follow up.
• Process orders and ensure timely delivery of products.
• Resolve customer complaints and issues in a professional and efficient manner.
• Meet or exceed sales targets and performance metrics.
• Maintain up-to-date knowledge of products and services.
• Collaborate with team to drive improvements in sales processes and satisfaction.

Skills

Communication skills

Interpersonal skills

Night shift

Problem-solving

Multitasking

Tools

Microsoft Office

CRM software

Job description

our clientMaverick-k Global Servicesis looking forCustomer Sales Representative (Night Shift)inLahore.

Role Description

We are seeking a motivated and enthusiastic Customer Sales Representative to join our team for the night shift. In this role, you will be responsible for engaging with customers, providing exceptional service, and driving sales by understanding customer needs and recommending appropriate products or services.

Key Responsibilities

• Engage with customers via phone, email, or in-person to address inquiries and provide product information.
• Build and maintain strong relationships with customers to encourage repeat business.
• Identify customer needs and recommend suitable products or services to meet those needs.
• Manage and follow up on customer leads and sales opportunities.
• Process orders and ensure timely delivery of products to customers.
• Resolve customer complaints and issues in a professional and efficient manner.
• Meet or exceed sales targets and other performance metrics.
• Maintain up-to-date knowledge of company products and services.
• Collaborate with team members to drive continuous improvement in sales processes and customer satisfaction.

Requirements

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to work night shifts.
• Strong problem-solving skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.

Qualifications

• Previous experience in sales, customer service, or a related field is a plus but not required.
• Proficiency in Microsoft Office Suite and familiarity with CRM software preferred.
• Strong customer service orientation and ability to adapt to different customer interactions.