Customer Relation Officer

Moshi Soft; Jhelum; On-site; PKR 335,000 - 558,000; Full time

Job summary

Moshi Soft in Pakistan is seeking a Customer Relation Officer to join our team. The role focuses on delivering excellent service through professional calls, handling inquiries, and building strong customer relationships to support sales targets.

The ideal candidate is fluent in English, possesses strong communication and interpersonal skills, and is target-driven. Fresh graduates are encouraged to apply. The position offers monthly salary plus commission and performance bonuses based on results.

Qualifications

• Fluent in English with good verbal communication skills.
• Strong interpersonal and customer-handling skills.
• Sales experience or strong selling skills will be considered an advantage.
• Fresh graduates with strong communication skills are encouraged to apply.
• Target-oriented, motivated and confident personality.

Responsibilities

• Handle inbound and outbound calls professionally.
• Respond to customer queries and provide support.
• Build positive relationships with customers.
• Follow up with potential and existing customers.
• Achieve individual and team sales targets.
• Meet qualitative and quantitative performance targets.
• Maintain professional communication with customers.
• Work effectively as part of a team.

Skills

English communication

Interpersonal skills

Customer handling

Convincing skills

Sales experience

Target driven

Fresh graduates welcome

Job description

Job Description

Basic salary: PKR 30,000–50,000 per month

Total earning potential: Up to PKR 200,000+ per month, including commission and bonuses

We are urgently hiring a Customer Relation Officer to join our team. The ideal candidate should have strong communication skills, confidence in dealing with customers, and the ability to achieve individual and team targets.

Key Responsibilities

• Handle inbound and outbound calls professionally.
• Respond to customer queries and provide appropriate support.
• Build positive relationships with customers.
• Follow up with potential and existing customers.
• Achieve assigned individual and team sales targets.
• Meet both qualitative and quantitative performance targets.
• Maintain professional communication with customers.
• Work effectively as part of a team.

Job Specification:

• Fluent in English with good verbal communication skills.
• Strong interpersonal and customer-handling skills.
• Good communication and convincing abilities.
• Sales experience or strong selling skills will be considered an advantage.
• Target-oriented, motivated and confident personality.
• Fresh graduates with strong communication skills are encouraged to apply.