CRM Sales Operations Coordinator

People (Professional Employers Pvt Ltd); Lahore; On-site; PKR 450,000 - 750,000; Full time

Job summary

People Perfect in Lahore is seeking a CRM Coordinator to manage quotations, orders, and customer records, and to support the sales team in hitting monthly and annual targets.

The ideal candidate has a Bachelor's or Master's in business-related field, 3–5 years in sales coordination or administration, and experience with ERP/CRM systems and MS Office. Strong communication and organizational skills are essential.

Qualifications

• Bachelor's or Master's degree in Business Administration, Marketing, Sales, Accounting, or a related field.
• 3–5 years of relevant experience in sales coordination, sales administration, customer service, or commercial operations.
• Experience working with ERP and CRM systems.
• Proficiency in MS Office (Excel, Word, PowerPoint, etc.).
• Excellent communication, organizational, and multitasking skills.
• High attention to detail with strong problem-solving and coordination abilities.

Responsibilities

• Prepare and issue quotations and sales order documentation in CRM software.
• Process customer orders and ensure timely order confirmations.
• Maintain and update customer records, pricing information, and sales databases.
• Follow up on quotations, inquiries, and pending orders with the sales team.
• Support the sales team in achieving monthly and annual sales targets.
• Prepare sales reports, forecasts, and performance summaries.
• Maintain records of contracts, purchase orders, invoices, and delivery documents.
• Ensure compliance with company procedures and documentation standards.
• Support marketing and promotional activities as needed.

Skills

Organizational skills

Attention to detail

Multitasking

Communication

Education

Bachelor's or Master's degree in Business/Related field

Tools

ERP systems

CRM systems

Job description

People Perfect in Lahore is seeking a CRM Coordinator to manage quotations, orders, and customer records, and to support the sales team in hitting monthly and annual targets.

The ideal candidate has a Bachelor's or Master's in business-related field, 3–5 years in sales coordination or administration, and experience with ERP/CRM systems and MS Office. Strong communication and organizational skills are essential.