Counter Service Officer (CSO)

Khanewal; Pakistan; On-site; PKR 390,600 - 613,800; Full time

Benefits offered by this job

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Job summary

Soneri Bank is seeking a Counter Service Officer to join its Commercial & Retail Banking team in Pakistan. You will manage teller operations, handle cash with accuracy, and deliver timely, courteous service while ensuring compliance with SBP rules.

The role requires strong communication, attention to detail, and familiarity with KYC/AML processes. You will support branch operations, process various clearing and payment transactions, and uphold security standards in a fast-paced banking

Qualifications

• Knowledge of teller services and banking operations.
• Understanding SBP regulations and banking compliance.
• KYC and AML procedures familiarity.
• Strong communication and customer service skills.
• High attention to detail and accuracy in transactions.

Responsibilities

• Handle teller and counter banking operations efficiently.
• Ensure compliance with SBP regulations and Head Office policies.
• Process all types of clearing and collection transactions.
• Issue Banker's Cheques, FDDs, and FTTs after completing required formalities.
• Verify and comply with KYC/AML requirements before processing transactions.
• Deliver high-quality customer service while maintaining accuracy and efficiency.

Skills

Banking operations knowledge

SBP regulations understanding

KYC/AML familiarity

Strong communication

Attention to detail

Job description

# **Counter Service Officer (CSO) – Soneri Bank – Across Pakistan**Job Seeker EmployerEMPLOYER**Soneri Bank**JOB TYPE**Full Time**Job Category**Banking / Financial Services / FinTech**Posted On**29 July, 2026**Apply Before**31 December, 2026**Apply NowShare this job:## Counter Service Officer (CSO)Full Job Details#### Job DescriptionSoneri Bank is inviting applications for the position of **Counter Service Officer (CSO)** in its **Commercial & Retail Banking** department. This role is ideal for individuals with strong customer service, cash handling, and banking operations skills who are committed to delivering efficient branch services while ensuring regulatory compliance.## Position Details* **Position:** Counter Service Officer (CSO)* **Department:** Commercial & Retail Banking* **Location:** Pakistan* **Company:** Soneri Bank* **Application Deadline:** December 31, 2026## Key Responsibilities* Handle teller and counter banking operations efficiently.* Ensure compliance with State Bank of Pakistan (SBP) regulations and Head Office policies.* Process all types of clearing and collection transactions, including: + ### Inward Clearing + ### Outward Clearing + Same-Day Clearing + ### Intercity Clearing + ### Local Bills + ### Foreign Bills* Issue Banker's Cheques, Foreign Demand Drafts (FDD), and Foreign Telegraphic Transfers (FTT) after completing all required formalities.* Verify and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements before processing customer transactions.* Deliver high-quality customer service while maintaining accuracy and operational efficiency.## Required Skills* Knowledge of banking operations and teller services.* Understanding of SBP regulations and banking compliance.* Familiarity with KYC and AML procedures.* Strong communication and customer service skills.* Attention to detail and accuracy in transaction processing.* Ability to work efficiently in a fast-paced banking environment.## Why Join Soneri Bank?* Opportunity to work with one of Pakistan's leading commercial banks.* Professional growth and career development.* Exposure to modern retail banking operations.* Collaborative and customer-focused work environment.## Application Deadline**December 31, 2026**