Coordinator (CSR) - Karachi Based

Indus Hospital; Karachi Division; On-site; PKR 1,800,000 - 2,400,000; Full time

Job summary

Indus Hospital is seeking a Coordinator (CSR) to support Karachi-based operations. The role focuses on coordinating site teams, maintaining service standards, and ensuring efficient logistics, inventory, and reporting.

The candidate should have a strong background in hospital operations, vendor coordination, and SLA management. Regular communication with line managers, department heads, and donors is essential, along with maintaining compliance with SOPs and health network standards.

Qualifications

• Minimum 5 years of experience or 3-4 years with Masters in related operations roles.
• Strong coordination and communication skills required.
• Experience with site operations and admin functions preferred.

Responsibilities

• Coordinate and communicate with site team to ensure smooth operations.
• Collaborate with support services and site admin to maintain service standards.
• Arrange logistics for travel and official visits.
• Manage SLAs and ensure timely reporting to HOD and line manager.
• Maintain records for assets, inventory, utilities, and procurement.
• Oversee ambulance management and clinical environment compliance.
• Prepare weekly and monthly reports on stock levels, consumables, and medicines.
• Ensure routine maintenance, asset records, and procurement requests.
• Support field staff to resolve issues promptly and maintain service quality.

Education

Bachelors /Masters in relevant subject

Job description

Coordinator (CSR) - Karachi Based - Operations

Experience

Minimum 5 years of experience with Bachelors/3-4 years of experience with Masters

Education

Bachelors /Masters in relevant subject

Last Date

08-Sep-2026

Job Description

• Coordination and Communication with Site Team.
• Collaborate with support services and work with the Site Admin team to manage clinic operations and maintain high service standards.
• Arrange logistics for travel and transportation for official visits.
• Manage Service Level Agreements (SLAs) effectively to ensure quality service.
• Share information regularly with the line manager and Head of Department (HOD).
• Coordinate with senior staff to assist with problem-solving.
• Maintain smooth communication with the administrative staff for effective operations.
• Compile weekly & monthly reports on general consumables & medicine stock levels and consumption.
• Oversee inventory management and maintain accurate records.
• Update and maintain records for both fixed and non-fixed assets.
• Ensure Planned Preventive Maintenance (PPM) is performed on time and maintain records.
• Build and maintain strong relationships with line departments and donors.
• Ensure timely submission of utility payments (electricity, gas, water, fuel, etc.).
• Raise quarterly purchase requests for medicines, kitchen supplies, and general items.
• Submit petty cash payments on time.
• Manage mess operations and provide regular support to staff.
• Oversee ambulance management, ensuring proper planning and record-keeping.
• Maintain a daily log of operational updates.
• Provide support to field staff in resolving issues promptly.
• Ensure record-keeping aligns with organizational standards.
• Initiate communication with staff and departments to address complaints and improve service quality.
• Monitor and maintain the clinical environment according to established IHHN & Healthcare Commissions standards.
• Ensure compliance with IHHN Standard Operating Procedures (SOPs) and policies.
• Perform additional tasks as assigned by the line manager.

Note: “ Indus Hospital & Health Network is an employer that does not tolerate Sexual Exploitation and Abuse. All potential candidates will be subjected to rigorous background checks and controls.”