Computer Operator (Market Competitive)

Gulberg Main Market; Lahore; In loco; PKR 420.000 - 720.000; Tempo pieno

Descrizione del lavoro

Gulberg Main Market Commercial Services (Lahore) is seeking a Computer Operator to manage high-volume data entry into ERP/CRM systems and to prepare formatted reports using Advanced Excel. The role also involves drafting official correspondence in Word with mail merge and maintaining organized digital archives across local and cloud storage.

Responsibilities include backups, basic IT troubleshooting, and coordinating with external vendors.

Competenze

• Proficient in MS Office with advanced Excel capabilities.
• Excellent accuracy and attention to detail for high-volume data entry.
• Ability to manage confidential information and maintain data integrity.

Mansioni

• Perform high-volume data entry into ERP/CRM/databases with high accuracy.
• Prepare complex reports with Excel pivot tables and formulas.
• Draft and mail official correspondence using Word with mail merge.
• Maintain digital archives on local and cloud drives with version control.
• Execute daily backups and coordinate hardware maintenance with IT vendors.
• Troubleshoot first-level IT issues and assist users.

Conoscenze

Data entry

MS Excel

MS Word

Attention to detail

Confidentiality

Strumenti

ERP/CRM software

MS Office

OneDrive/Google Drive

Descrizione del lavoro

The Computer Operator serves as the primary digital workflow executive within Gulberg Main Market Commercial Services (Lahore), responsible for the accurate and timely processing of all organizational data. This role ensures the integrity of electronic records, manages daily correspondence, and maintains the operational readiness of workstations and peripheral devices. The incumbent acts as the critical link between management directives and digital execution, supporting departments ranging from accounts and HR to sales and logistics through precise data capture and report generation.

Daily workflows center on high-volume data entry into ERP or custom database systems, preparation of formatted reports in Advanced Excel (VLOOKUP, Pivot Tables, Conditional Formatting), and drafting official correspondence in MS Word with mail merge capabilities. The operator manages digital filing systems on local servers and cloud platforms, executes scheduled backups, troubleshoots common hardware/software faults (printer queues, driver updates, network connectivity), and coordinates with the IT vendor for escalated issues. Service standards mandate 99% data accuracy, adherence to file naming conventions, and strict confidentiality of proprietary information. Career progression leads to Senior Data Analyst, IT Support Lead, or Office Automation Supervisor based on certification acquisition (e.g., MOS, ICDL) and performance metrics.

The selection pathway comprises a 100-MCQ Written Screening Examination (100 minutes) covering Computer Fundamentals, MS Office Proficiency, English Grammar/Composition, General Knowledge, and Logical Reasoning. Candidates securing the qualifying percentile are shortlisted for a Practical Skill Assessment (Typing Speed Test on English/Urdu keyboards and an MS Excel/Word simulation task). Successful candidates proceed to Document Verification (degrees, diplomas, experience certificates, CNIC, domicile) followed by a final interview before the Departmental Selection Committee assessing technical depth, situational judgment, and professional demeanor. Final merit is calculated on a weighted aggregate of written, practical, and interview scores.

Key duties and responsibilities:

• Operate desktop systems to perform high-volume alphanumeric data entry into ERP, CRM, and customized database applications with zero-error tolerance
• Prepare and format complex business reports, financial statements, and management dashboards using Advanced Microsoft Excel functions and pivot tables
• Draft, format, and dispatch official correspondence, circulars, and meeting minutes using Microsoft Word with mail merge and tracking features
• Maintain organized digital archives on local network drives and cloud repositories (OneDrive/Google Drive) implementing version control and retention policies
• Execute daily incremental and weekly full system backups, verify backup integrity, and coordinate hardware maintenance with external IT vendors
• Troubleshoot first-level IT incidents including printer management, peripheral connectivity, software installation, and user access issues