Community Success AR Specialist

athGADLANG; Lahore; On-site; PKR 480,000 - 720,000; Full time

Job summary

athGADLANG in Lahore, Pakistan is seeking a proactive Community Success & AR Specialist to manage community engagement and AR operations during a full-time night shift onsite. The role blends customer support with financial record-keeping and requires strong communication and organizational skills.

You will build relationships, respond to inquiries, issue invoices, monitor receivables, and coordinate with finance to resolve billing issues.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 1–3 years of relevant experience in Accounts Receivable, customer support, community management, or operations.
• Basic understanding of invoicing, payment tracking, and account reconciliation.
• Strong verbal and written communication skills.
• Proficiency in MS Excel and accounting software.
• Excellent organizational, problem-solving, and follow-up skills.
• Ability to manage multiple responsibilities and meet deadlines.

Responsibilities

• Build and maintain positive relationships with community members, clients, and stakeholders.
• Respond to inquiries, resolve concerns, and ensure a positive community experience.
• Coordinate community activities, engagement initiatives, and operational tasks.
• Monitor community feedback and identify opportunities to improve engagement.
• Maintain accurate records of interactions and follow-ups.
• Prepare and issue customer invoices accurately and on time.
• Monitor outstanding receivables and follow up with clients regarding overdue payments.
• Maintain accurate accounts receivable records and payment tracking.
• Reconcile customer accounts and investigate payment discrepancies.
• Coordinate with internal finance teams to resolve billing and collection issues.
• Prepare regular AR aging reports and payment status updates.

Skills

Communication skills

Attention to detail

Multi-tasking

Follow-up skills

Education

Bachelor's degree in Accounting, Finance, Business Administration

Tools

MS Excel

Accounting software

Job description

Job Description: Community Success & Accounts Receivable (AR) Specialist

Location: Lahore, Pakistan
Employment Type: Full-Time - Night Shift
Work Mode: Onsite

Position Overview

We are looking for a proactive and detail-oriented Community Success & Accounts Receivable (AR) Specialist to manage community engagement, maintain strong stakeholder relationships, and support accounts receivable operations. The ideal candidate will have excellent communication skills, a customer-focused approach, and the ability to manage payment follow-ups and financial records efficiently.

Key Responsibilities

Community Success & Operations

• Build and maintain positive relationships with community members, clients, and stakeholders.
• Respond to inquiries, resolve concerns, and ensure a positive community experience.
• Coordinate community activities, engagement initiatives, and operational tasks.
• Monitor community feedback and identify opportunities to improve engagement.
• Maintain accurate records of interactions and follow-ups.

Accounts Receivable (AR)

• Prepare and issue customer invoices accurately and on time.
• Monitor outstanding receivables and follow up with clients regarding overdue payments.
• Maintain accurate accounts receivable records and payment tracking.
• Reconcile customer accounts and investigate payment discrepancies.
• Coordinate with internal finance teams to resolve billing and collection issues.
• Prepare regular AR aging reports and payment status updates.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 1–3 years of relevant experience in Accounts Receivable, customer support, community management, or operations.
• Basic understanding of invoicing, payment tracking, and account reconciliation.
• Strong verbal and written communication skills.
• Proficiency in MS Excel and accounting software.
• Excellent organizational, problem-solving, and follow-up skills.
• Ability to manage multiple responsibilities and meet deadlines.