Commercial Manager, Pakistan

Emirates; Karachi Division; On-site; PKR 4,200,000 - 6,800,000; Full time

Job summary

Emirates in Karachi, Pakistan is seeking an experienced Commercial Manager to lead pricing activities for Emirates Online, field marketing, pricing and fares distribution. Based in Pakistan, this role focuses on driving revenue growth, maximizing yield and market share through strategic commercial initiatives and collaboration with Head Office teams.

You will manage the Pricing Team, monitor market trends, analyse competition and ensure accurate fare distribution across channels, while

Qualifications

• Bachelor’s degree or equivalent in a relevant field with substantial experience in airline sales, travel agency operations or commercial management.
• Strong understanding of airline pricing, fares, yield management and distribution.
• Proven leadership experience and ability to manage cross-functional teams.
• Excellent analytical and reporting capabilities, with proficiency in MS Office.

Responsibilities

• Lead pricing activities for Emirates Online (EOL), field marketing, pricing and fares distribution.
• Drive revenue growth, maximise yield and market share through commercial strategies.
• Monitor market trends, competitor activity and market intelligence to identify opportunities and risks.
• Oversee group sales, inclusive tour business and coordination with travel partners.

Skills

Leadership

Airline sales

Pricing & yield management

Market analysis

Stakeholder management

Education

Bachelor's degree in Business Administration, Economics, Travel & Tourism or related discipline

Tools

MS Excel

ERP/CRM systems

Job description

Job Purpose

Emirates is one of the world's leading international airlines, connecting people and businesses across its global network. Through its commitment to service excellence, innovation and commercial performance, Emirates continues to deliver a premium travel experience to customers worldwide.

We are seeking an experienced and commercially driven Commercial Manager to lead pricing activities for the airlines, Emirates Online (EOL), field marketing, pricing and fares distribution. Based in Pakistan, the role will focus on driving revenue growth, maximising yield, strengthening market share and identifying new business opportunities. The successful candidate will develop and implement commercial strategies, lead a high-performing team and collaborate with internal and external stakeholders to achieve business objectives.

The Commercial Manager will lead and manage the Pricing Team, ensuring effective delivery of EOL, field marketing, pricing and fares distribution activities. The role will drive revenue, yield and passenger growth by monitoring market performance and coordinating with relevant Head Office teams on fares and booking‑class availability.

The role holder will monitor competitor activities, market trends and industry developments to identify commercial opportunities, mitigate risks and strengthen market positioning. This will include preparing market intelligence, competitor analysis, route performance reports, market‑share assessments and regular sales and marketing reports to support informed commercial decision‑making.

The Commercial Manager will ensure timely and accurate distribution of fares, fare rules and products across relevant sales channels, while supporting efficient distribution processes. The role will also oversee group sales and inclusive tour business, including commercial negotiations, seat allocations, utilisation monitoring and coordination with internal teams and travel partners.

Responsibilities will include managing debit and credit memo investigations, revenue accounting queries, ticketing compliance and commercial advisory communications to travel agents. The successful candidate will resolve complex commercial and customer sales issues while ensuring adherence to company policies, sales procedures and customer service standards.

The role holder will maintain effective relationships with travel agents, online travel partners and other key stakeholders, communicating relevant policy changes and market developments. They will also develop and manage annual business plans, budgets and monthly sales reports for EOL activities.

Qualification

The ideal candidate will hold a bachelor's degree, preferably in Business Administration, Economics, Travel and Tourism or a related discipline, and have significant experience in airline sales, travel agency operations or commercial management, including team leadership experience. A strong understanding of airline sales distribution, pricing, fares, yield management, group sales and travel trade operations is essential.

The candidate should demonstrate the ability to analyse market trends, develop commercial strategies and deliver revenue and sales targets. Excellent leadership, planning, organisational, negotiation and stakeholder‑management skills are required, together with strong analytical and reporting capabilities and proficiency in Microsoft Office applications. The ability to manage competing priorities, work under pressure and meet tight deadlines is essential, along with excellent written and spoken English communication skills.

Salary & benefits

We offer a competitive, market‑aligned compensation package, together with benefits in accordance with company policy and the applicable terms and conditions of employment in Pakistan.