Cloud Operations Manager (AWS)

DHA Phase II Islamabad; Islamabad; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

Cloudelligent is hiring for Cloud Operations Manager (AWS) in Islamabad. You will lead a team to deliver reliable cloud services and collaborate with customers to optimize architectures.

The role emphasizes building scalable AWS environments with IaC, containerization with Kubernetes and Docker, and cost optimization. A Bachelor's degree and 5+ years AWS experience are required.

Qualifications

• 5+ years of experience managing AWS cloud workloads or equivalent.
• 2+ years of technical team management or customer-facing leadership.
• Bachelor's in software/CS or related field.
• Knowledge of ITIL concepts (Incident, Major Incident, Problem, Change).
• Experience in technical customer support including planning, coordination, problem resolution, and documentation.

Responsibilities

• Lead team development, operational excellence, and communication.
• Establish a supportive environment for all team members.
• Work with cloud team to operationalize services and develop new opportunities.
• Author reusable Infrastructure-as-Code to provision scalable AWS environments.
• Modernize customer architecture with Kubernetes, Docker, ECS/EKS.
• Identify cost savings via AutoScaling and right-sizing in AWS.

Skills

Leadership

Communication

ITIL knowledge

Education

Bachelor's in software/computer engineering or computer science

Tools

AWS

Kubernetes

Docker

ECS/EKS

Job description

Job Description

Cloudelligent is hiring for Cloud Operations Manager (AWS) in Islamabad.

What you will do

• Lead team development, operational excellence, and communication.
• Establish a supportive environment for all team members.
• Work with the cloud team to operationalize service offerings and develop new service opportunities.
• Author re-usable Infrastructure-as-Code to provision complex, scalable AWS environments.
• Modernize customer architecture through containerization using tools like Kubernetes, Docker, and ECS/EKS.
• Identify areas for cost savings through AutoScaling, right-sizing, and elimination of waste within the customer's AWS environments.

What you need

• Bachelor's in software/computer engineering or computer science or related field.
• 5+ years of experience managing AWS cloud workloads or similar experience.
• 2+ years of technical team management or related experience with customer-facing teams.
• Knowledge of ITIL Concepts (Incident, Major Incident, Problem, and Change).
• Experience in a technical customer support role that included planning, coordinating, problem resolution, and documentation.

Role details

• Location: Islamabad

About Cloudelligent

Cloudelligent provides cloud services and AWS support. Its teams manage cloud operations, customer accounts, and technical delivery.