Client Communications Lead — On-site in Lahore

Taraki; Lahore; On-site; PKR 670,000 - 893,000; Full time

Job summary

ARC9 Studio in Lahore is hiring a Client Communication Executive to manage client communications, onboard new clients, and maintain client documentation while collaborating with our creative and marketing teams.

You will work closely with the team to ensure briefs are accurate, timelines are met, and client expectations are clearly communicated. Strong English, marketing knowledge, and AI tool proficiency are required.

Qualifications

• Marketing basics (social media, ads, brand positioning)
• Fluent written and spoken English
• Strong creative sense to judge on-brand content
• Comfortable using AI tools daily
• Organized, proactive, confident in client interactions
• Agency or client-servicing experience is a plus

Responsibilities

• Onboard new clients: gather brand info, requirements and expectations to start projects smoothly
• Prepare and maintain client documentation (briefs, brand guidelines, project files, contracts/agreements)
• Turn client requests into clear briefs for creative/marketing teams
• Prepare proposals and status reports
• Use AI tools to speed up drafting and content work

Tools

ChatGPT

Claude

Canva AI

Job description

ARC9 Studio in Lahore is hiring a Client Communication Executive to manage client communications, onboard new clients, and maintain client documentation while collaborating with our creative and marketing teams.

You will work closely with the team to ensure briefs are accurate, timelines are met, and client expectations are clearly communicated. Strong English, marketing knowledge, and AI tool proficiency are required.