Central Processing Unit (SS_CP_CPU)

Sundaram Finance Limited; Zhob; Vor Ort; PKR 4.200.000 - 7.800.000; Vollzeit

Zusammenfassung

Sundaram Finance Limited, based in Zhob, Pakistan, seeks a senior operations leader to guide CPU functions, deliver process excellence, and enforce strong governance across multi‑layer teams.

You will drive automation, risk management, and audit readiness, mentor managers, and ensure accurate data, regulatory compliance, and disciplined execution at scale.

Qualifikationen

• 12–15 years progressive NBFC/BFSI experience.
• Experience leading large teams (30–50) and process transformation.
• MBA/PGDM from a reputed institute; Lean/Six Sigma or PM/Risk certifications preferred.
• Strong governance, audit readiness and regulatory knowledge.

Aufgaben

• Provide strategic leadership to multi-layer teams up to 50 members, ensuring process excellence and governance across CPU functions.
• Serve as highest escalation authority for complex operational issues with cross-functional teams.
• Build culture of integrity, accountability, compliance, and disciplined execution across all processing units.
• Lead process re-engineering, automation, and digitization to enhance productivity and reduce errors.
• Ensure audit readiness and regulatory compliance through controls, SOP governance, and risk mitigation.
• Provide expert guidance on NBFC regulations, operational controls, audit standards, and data security requirements.
• Conduct deep-dive analysis, trend assessment, and systemic RCA to implement corrective actions.

Kenntnisse

Executive leadership

Strategic communication

Analytical thinking

Decision making

Governance management

Change management

Crisis management

Operational analytics

MS Office suite

Process automation

Data privacy

NBFC experience

BFSI experience

Team leadership

Policy governance

Ausbildung

MBA/PGDM

Reputed institute

Lean Six Sigma

Regulatory compliance

Tools

Power BI

Tableau

ERP systems

Jobbeschreibung

Reportsto: DGM / Functional Head / Head-CPU

Roles and Responsibilities:

Provide strategicleadership to multi‑layer teams of up to 50 members or more, ensuring processexcellence and strong governance across all CPU functions.

Serve as the highescalation authority for complex operational issues, ensuring timelyresolution with cross‑functional teams.

Build a culture ofintegrity, accountability, compliance, and disciplined execution across allprocessing units.

Lead process re‑engineering,automation, and digitization initiatives to enhance productivity and reduceerrors.

Ensure audit readinessand regulatory compliance through strong controls, documentation, SOPgovernance, and risk mitigation.

Provide expert guidanceon NBFC regulations, operational controls, audit standards, and data securityrequirements.

Conduct deep‑diveanalysis, trend assessment, and systemic RCA to implement sustainablecorrective actions.

Manage managers andteam leads effectively, ensuring leadership development and workforcecapability building.

Maintain high standardsof data accuracy, process integrity, and quality across all processingactivities.

Make strategicdecisions on operational priorities, resource allocation, policy alignment,and risk‑based actions.

Demonstrate agility inmanaging changing business volumes, regulatory updates, technology rollouts,and multi‑location operations.

Skills Required:

SoftSkills:

ExecutiveLeadership & Team Development: Ability to manage and inspire multi‑layer teams, build futureleaders, and sustain high performance.

StrategicCommunication & Influence: Engageseffectively with senior leaders to build consensus and steer cross‑functionalpriorities.

AdvancedAnalytical & Critical Thinking: Strong capability to interpret operational data, identify riskpatterns, and recommend strategic improvements.

High‑LevelProblem Solving & Decision Making: Skilled in handling complex operational situations with soundjudgment and speed.

Stakeholder& Governance Management: Proficiency in managing senior stakeholders and leading cross‑functionalgovernance forums.

ChangeManagement & Transformation Readiness: Ability to lead transitions, process migrations, andtechnology-driven changes smoothly.

Conflict& Crisis Management: Managed escalations, operational disputes, and process failures with maturityand authority.

TechnicalSkills:

AdvancedOperational Analytics: Skilled in KPI architecture, dashboards, trend analysis, and performancemodelling for leadership reporting (Power BI/Tableau exposure preferred).

MS OfficeSuite Expertise:

Excel: Advanced modelling, automation frameworks, dataintegrity controls, audit checks, and decision‑support analytics.

Word: Strong proficiency in drafting policy documents,governance frameworks, audit reports, and senior‑level communications.

PowerPoint: Skilled in building executive‑levelpresentations, business reviews, transformation roadmaps, and performancenarratives.

ProcessExcellence & Automation Tools: Certified or working exposure of Lean/Six Sigma, workflow automation,RPA/OCR tools, and SOP standardization.

MIS, Risk& Compliance Tools: Proficient in enterprise MIS structures, grievance systems, regulatoryreporting, exception tracking, and risk monitoring.

Workflow/CRMPlatforms: Deepunderstanding of NBFC process flows, queue management, application lifecycletracking, and system escalations.

DataPrivacy & Security Controls: Well‑versed in secure data‑handling practices, access governance,compliance requirements, and audit protocols.

EducationRequirements: PG/MBA from a reputed institute.

Additionalcertifications in Lean/Six Sigma, Project Management, Risk/Compliance, orAnalytics preferred.

WorkExperience: 12–15years ofprogressive experience in NBFC/BFSI Central Processing, Operations, orCredit functions with high-volume processing exposure.

Minimum5+ years managing large teams (30–50 members), leading process transformation,ensuring compliance, and running complex operations at scale.