Calling Agent (USA Campaign)

Bluedge; Karachi Division; Remote; PKR 391,000 - 670,000; Full time

Job summary

Bluedge is seeking a confident and experienced Calling Agent to handle outbound calls for a USA-based campaign. The role requires excellent communication skills, a neutral/US-friendly accent, and professional engagement with prospects over the phone.

This is a Full-time position with a Night Shift aligned to USA campaign hours. The job focuses on dialing US leads, promoting services, handling objections, and achieving daily/weekly targets while maintaining high call quality.

Qualifications

• Minimum 2 years of calling/telemarketing experience (USA campaign preferred).
• Excellent English communication with a neutral/US-friendly accent.

Responsibilities

• Make outbound calls to US-based customers/leads.
• Promote services/products as per campaign requirements.
• Clearly explain offers and handle objections professionally.
• Maintain call quality, confidence, and conversion focus.
• Accurately record call outcomes and follow-ups.
• Meet daily/weekly call and performance targets.

Skills

Outbound calls

Telemarketing

English proficiency

Night shift

Target-driven

Job description

We are looking for a confident and experienced Calling Agent to handle outbound calls for a USA-based campaign. The ideal candidate must have excellent communication skills, a neutral/US-friendly accent, and the ability to engage prospects professionally over the phone.

• Full-time
• Night Shift (USA Campaign)

Responsibilities

• Make outbound calls to US-based customers/leads
• Promote services/products as per campaign requirements
• Clearly explain offers and handle objections professionally
• Maintain call quality, confidence, and conversion focus
• Accurately record call outcomes and follow-ups
• Meet daily/weekly call and performance targets

Requirements

• Minimum 2 years of experience in calling / telemarketing (USA campaign preferred)
• Excellent English communication skills with a neutral/US-friendly accent
• High level of confidence, persuasion, and listening skills
• Ability to work in night shifts (USA time zone)
• Self-motivated, disciplined, and target-oriented
• Stable internet connection and professional call setup (if remote)

Compensation

• Competitive salary + performance-based incentives