Branch Sales & Service Executive - Islamabad

Standard Chartered Bank; Islamabad; On-site; PKR 1,000,000 - 1,300,000; Full time

Benefits offered by this job

Flexible working

Wellbeing support

Learning & development

Job summary

Standard Chartered in Islamabad is seeking a Branch Sales & Service Executive to manage sales and service operations, engage clients, grow the portfolio and ensure compliance. The role focuses on building strong client relationships and driving revenue.

You will work in an office setting, servicing existing clients, migrating transactions to digital channels, and cross-selling wealth products, while upholding high service standards and regulatory requirements.

Qualifications

• Excellent communication and client service skills.
• Strong negotiation and persuasion abilities.
• Attention to compliance and operational excellence.

Responsibilities

• Acquire New to Bank Priority Qualified Clients.
• Provide service to clients from the assigned portfolio ( dormancy removal, service requests, etc).
• Cross-sell products to clients after identifying needs.
• Increase WM penetration by adding New to Wealth Clients.
• Migrate clients to digital channels for regular banking transactions.
• Consume and convert the assigned leads.
• Maintain client contact per prescribed guidelines.
• Implement client journey interventions for Priority.

Skills

Good communication

Interpersonal skills

Negotiation

Persuasion abilities

Job description

Branch Sales & Service Executive - Islamabad

Requisition Number: 64310

Job Location: Islamabad, PAK

Global Grade: Band 8

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 07/11/2026

Posting End Date: 21/11/2026

Job Summary

This role will be responsible for managing service and sales operations, including client engagement, portfolio and revenue growth, service excellence, and operational compliance. The ideal candidate will focus on building strong client relationships, driving business growth, and ensuring high standards of service and operational efficiency.

Key Responsibilities

• Acquire New to Bank Priority Qualified Clients
• Provide service to the clients from the assigned portfolio such as dormancy removal, service requests etc
• Cross-sell products to the clients post clients need identification
• Increase WM Penetration in the assigned portfolio by adding New to Wealth Clients
• Migrate clients to digital channels for regular banking transactions
• Consume and convert the assigned leads
• Maintain Client Contact as per prescribed contact guidelines
• Implement Client Journey interventions for Priority

Skills and Experience

• Good communication and interpersonal skills
• Strong negotiation and persuasion abilities
• Problem-solving capabilities
• Operational excellence and compliance

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world’s most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.

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