Branch Sales & Service Executive: Grow Clients & Digital Banking

Standard Chartered; Lahore; Hybrid; PKR 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Competitive salary

Flexible working

Wellbeing programme

Job summary

Standard Chartered in Lahore is seeking a results-oriented professional to manage service and sales operations, drive client engagement, grow the portfolio and revenue, and ensure top-tier operational compliance.

The role emphasizes building strong client relationships, expanding digital adoption, cross-selling relevant products, and delivering service excellence across the customer lifecycle.

Qualifications

• Good communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Problem-solving capabilities.
• Operational excellence and compliance.

Responsibilities

• Acquire New to Bank Priority Qualified Clients.
• Provide service to the clients from the assigned portfolio such as dormancy removal, service requests etc
• Cross-sell products to the clients post clients need identification
• Increase WM Penetration in the assigned portfolio by adding New to Wealth Clients
• Migrate clients to digital channels for regular banking transactions
• Consume and convert the assigned leads
• Maintain Client Contact as per prescribed contact guidelines
• Implement Client Journey interventions for Priority

Skills

Good communication and interpersonal

Negotiation and persuasion

Problem-solving

Operational excellence

Job description

Standard Chartered in Lahore is seeking a results-oriented professional to manage service and sales operations, drive client engagement, grow the portfolio and revenue, and ensure top-tier operational compliance.

The role emphasizes building strong client relationships, expanding digital adoption, cross-selling relevant products, and delivering service excellence across the customer lifecycle.