Branch Manager

DIB Pakistan; Rawalpindi Division; On-site; PKR 2,000,000 - 3,000,000; Full time

Job summary

Dubai Islamic Bank Pakistan Limited (DIBPL), Hazro Tehsil, seeks a Branch Manager to lead daily operations and ensure Shari'a-compliant banking practices. You will coach staff, drive sales and deposits growth, and maintain strong customer service standards.

The role requires proven leadership in Pakistan's banking sector, with a focus on risk management, internal controls, and regulatory compliance within a busy retail environment.

Qualifications

• Bachelor's degree in Finance, Business Administration, Commerce or Economics.
• Master's degree or professional certification in banking or Islamic finance is an advantage.
• Experience in branch management or senior roles in retail or Islamic banking within Pakistan.
• Strong leadership, people management and staff development abilities.
• Knowledge of Islamic banking principles, regulatory requirements, and internal controls.

Responsibilities

• Lead and coach branch staff to deliver high-quality customer service and sales targets.
• Drive cross-selling of banking products and manage deposits growth.
• Maintain risk controls and regulatory compliance across branch operations.
• Monitor branch performance against key metrics and report to senior management.

Skills

Leadership

People management

Communication

Negotiation

Relationship building

Sales & business development

Risk & compliance awareness

Education

Bachelor's degree in Finance/Business/Economics

Master's degree or professional certification in banking or Islamic finance (advantage)

Tools

MS Office

Banking software

Job description

Company Description

Dubai Islamic Bank Pakistan Limited (DIBPL) is a wholly owned subsidiary of Dubai Islamic Bank UAE, a pioneering institution in global Islamic banking since 1975. Operating across corporate and retail segments, DIBPL offers fully Shari'a-compliant products and services, including lending, deposits, payments, foreign exchange, cash management, and investment banking. The bank maintains strong financial standing, with a short-term credit rating of A-1 and long-term rating of AA- with a "Stable" outlook by JCR-VIS. With a growing branch network and a focus on ethical, responsible banking, DIBPL is committed to delivering world-class Islamic banking solutions in Pakistan. Its regional presence and strategic partnerships further reinforce its position as a leader in Islamic finance.

Role Description

The Branch Manager role at DIB Pakistan is a full-time, on-site position based in Hazro Tehsil. The Branch Manager oversees daily branch operations, ensures adherence to Shari'a-compliant banking practices, and manages the delivery of high-quality customer service. Responsibilities include leading and coaching branch staff, achieving sales and deposit growth targets, managing risk and compliance, and monitoring branch performance against key metrics. The role also involves developing local business relationships, driving cross-selling of banking products, maintaining operational controls, and ensuring accurate cash and transaction handling. The Branch Manager reports on branch performance, implements corporate policies, and supports initiatives to enhance branch efficiency and customer satisfaction.

Qualifications

• Candidates should possess strong leadership and people management skills, including team supervision, performance coaching, and staff development.
• Candidates should possess expertise in branch operations and customer service, including cash handling, transaction oversight, and resolution of client issues.
• Candidates should possess skills in sales and business development, including achieving branch targets, cross-selling products, and building local market relationships.
• Candidates should possess risk management and compliance skills, including knowledge of Islamic banking principles, regulatory requirements, and internal controls.
• Candidates should possess solid communication, negotiation, and relationship-building skills to interact effectively with customers, teams, and stakeholders.
• Bachelor's degree in Finance, Business Administration, Commerce, Economics, or a related field; a master's degree or professional certification in banking or Islamic finance is an advantage.
• Prior experience in branch management or senior roles in retail or Islamic banking, preferably within Pakistan's banking sector.
• Strong analytical and decision-making abilities, with proficiency in basic banking software and MS Office applications.