Branch Manager - Bahawalpur Region

HBL People; Pakistan; On-site; PKR 893,000 - 1,339,000; Full time

Job summary

HBL People Bahawalpur branch is seeking a Branch Manager to oversee sales, operations and administration, ensuring targets are met and regulatory compliance is maintained. You will lead a team, conduct daily huddles, coach staff and drive customer service excellence in line with bank policies.

The ideal candidate has 4–5 years of banking experience, including 2 years in a managerial role, and holds a Bachelor Honours degree. This full-time position is based at Bahawalpur, Punjab.

Qualifications

• 4 to 5 years of banking experience with at least 2 years in a branch managerial role.

Responsibilities

• Manage all branch activities including sales, operations and administration.
• Ensure achievement of assigned goals/targets and productivity.
• Maintain accuracy and professionalism in branch services for customers.
• Provide coaching and guidance to branch staff to improve motivation and performance.
• Ensure compliance with regulatory requirements and bank policies.

Skills

Banking experience

Branch managerial experience

Education

Bachelor Honours (16 years)

Job description

• Ensure fulfillment of all roles and responsibilities by all staff in the branch
• Responsible to manage all activities of the branch including sales, operations, and administration
• Achievement of assigned goals / targets and ensure productivity of all staff in achieving their respective targets
• Ensure highest level of accuracy and professionalism is maintained across branch while providing services to the customers
• Act as a consultant to customers by understanding their financial, business, transactional and investment needs, and facilitate entire branch staff in doing the same
• Conduct daily morning huddle with all branch members to emphasize on the deliverables
• Provide coaching and guidance to branch staff, to increase staff motivation and morale by offering job rotations and enhancement and providing appropriate training to perform their duties effectively
• Remain up to date with regulatory and bank policies, procedures, services, and system to remain compliant and avoid risk factors that may hinder smooth branch operations
• Responsible for building business credibility, integrity & public confidence for Bank in general & for the branch in particular
• Implement effective control mechanism to nullify any possibilities of frauds, forgeries, and operational losses
• Ensure all headcount of the branch is duly hired and on boarded for smooth BAU activities
• Responsible to execute channel migration strategy by ensuring goals assigned to relevant staff for channel migration are successfully achieved
• Responsible to ensure all customer grievances are resolved efficiently and according to customer satisfaction
• Maintain effective customer engagement within the branch to improve customer relationship, boost loyalty and customer retention.
• Responsible to ensure proper upkeep / maintenance of the branch by assigning activities to BOM and Floor Manager to provide comfortable look and feel.
• Ensure that all branch matters not resolved in time by stakeholders are flagged to Area Management on timely basis.
• Ensure the area management is consulted and informed for all matters related to branch upkeep / cost approvals
• To monitor all activities in the branch are properly performed by relevant staff with daily checks and balances
• Ensure that all the branch expenses are incurred within approved budget in consultation with Area Management & BOM.
• Take steps to reduce cost where possible without compromising the overall decorum and ambience of the branch
• Ensure that Branch reconciliation, suspense and other assets accounts are closely monitored by the staff assigned
• Ensure to achieve highest standard in non-financial KPIs including Internal Audit, Internal control & Service Quality
• Responsible for any additional task assigned by the line management

Qualifications

Minimum Educational Qualification:

• 4 to 5 Years of Banking experience with at least 2 years in branch managerial role.

Job Info

• Job Identification 24371
• Posting Date 03/19/2026, 05:16 AM
• Degree Level Bachelor Honours (16 years)
• Job Schedule Full time
• Locations Property # 1612/5 B-Iv, Bahawalpur, Punjab, PK RHQ - 14-A, Gulzar-e-Sadiq, Model Town A, Bahawalpur, Punjab, PK