Branch Manager

Logistics Mode Pvt Ltd; Karachi Division; On-site; PKR 1,200,000 - 2,000,000; Full time

Job summary

Logistics Mode Pvt Ltd is seeking a Branch Manager for its Karachi branch to lead daily operations, ensure on-time shipments, and promote efficient logistics processes. You will supervise staff, coordinate with customers, transporters, and internal teams, and drive service quality and growth in the assigned market.

The role requires strong leadership, planning, and problem-solving skills, with a focus on KPIs, cost control, and accurate reporting.

Qualifications

• Proven ability to manage branch operations.
• Experience supervising teams and allocating workloads.
• Knowledge of shipment planning, dispatch coordination, delivery tracking.
• Strong customer service and stakeholder management skills.
• Understanding of KPIs, cost control, reporting.
• Organizational, decision-making and time-management abilities.
• Proficiency with MS Office or Google Workspace and logistics software.

Responsibilities

• Manage daily branch operations, shipment coordination, dispatch activities, and delivery performance.
• Lead, coach, and schedule branch staff while promoting accountability, teamwork, and safe working practices.
• Monitor key performance indicators, service quality, operating costs, and compliance with company procedures.
• Coordinate with customers, transporters, warehouses, and internal departments to resolve operational issues promptly.
• Review branch reports, identify process improvements, and implement corrective actions to improve productivity.
• Support business growth by maintaining strong customer relationships and identifying opportunities to expand branch services.
• Ensure accurate documentation, inventory or shipment records, cash controls where applicable, and timely management reporting.

Skills

Branch operations management

Staff supervision

Dispatch coordination

Customer/stakeholder management

Job description

Job Description

: Logistics Mode Pvt Ltd is seeking a Branch Manager to lead operations at its Karachi branch and support reliable logistics and supply chain services across the assigned market. The role is responsible for coordinating people, processes, customers, and service partners while maintaining operational efficiency and a high standard of service.

Key Responsibilities

• Manage daily branch operations, shipment coordination, dispatch activities, and delivery performance.
• Lead, coach, and schedule branch staff while promoting accountability, teamwork, and safe working practices.
• Monitor key performance indicators, service quality, operating costs, and compliance with company procedures.
• Coordinate with customers, transporters, warehouses, and internal departments to resolve operational issues promptly.
• Review branch reports, identify process improvements, and implement corrective actions to improve productivity.
• Support business growth by maintaining strong customer relationships and identifying opportunities to expand branch services.
• Ensure accurate documentation, inventory or shipment records, cash controls where applicable, and timely management reporting.

Job Specification

:

• Proven ability to manage branch, transport, distribution, warehouse, or logistics operations.
• Strong knowledge of shipment planning, dispatch coordination, delivery tracking, and supply chain workflows.
• Experience supervising teams, allocating workloads, conducting performance reviews, and resolving staff issues.
• Confident customer service and stakeholder management skills, with the ability to handle escalations professionally.
• Practical understanding of operational KPIs, cost control, reporting, and process improvement.
• Strong organization, decision-making, problem-solving, and time-management abilities.
• Comfortable using Microsoft Office or Google Workspace and logistics, inventory, or transport management systems.
• Ability to work under pressure, coordinate multiple priorities, and maintain accurate operational records.