Summary
The Bankruptcy Claims Specialist is responsible for the end-to-end administration of bankruptcy accounts, including the preparation, filing, monitoring, and follow-up of bankruptcy claims submitted on behalf of clients. This position ensures all bankruptcy matters are handled accurately, timely, and in compliance with applicable bankruptcy laws, court requirements, client guidelines, and internal procedures.
Essential Duties and Responsibilities
- Review bankruptcy notifications received from courts, trustees, bankruptcy vendors, credit reporting agencies, and other sources to identify accounts requiring action.
- Analyze bankruptcy cases to determine claim eligibility, account status, supporting documentation requirements, and filing deadlines.
- Prepare and electronically file Proofs of Claim and other bankruptcy-related documentation on behalf of clients within court-established deadlines.
- Monitor active bankruptcy cases through PACER, bankruptcy vendor systems, court dockets, and trustee communications to track case progress and identify required actions.
- Maintain accurate records of all bankruptcy activities, filings, court notices, trustee correspondence, distributions, and account status updates within company systems.
- Review filed claims for accuracy and completeness and take corrective action when amendments, supplements, or supporting documentation are required.
- Track claim objections, disputes, motions, and other case developments that may impact recoveries, claim status, or client interests.
- Follow up with bankruptcy trustees, courts, attorneys, bankruptcy vendors, and clients regarding claim status, missing documentation, distribution schedules, and case outcomes.
- Monitor confirmation plans, discharge orders, dismissals, conversions, and case closures to ensure appropriate account handling and client notifications.
- Research bankruptcy payment distributions and reconcile funds received against filed claims and account balances.
- Identify opportunities to maximize recoveries by ensuring claims are filed timely and accurately and that all eligible cases receive proper follow-up.
- Respond to client inquiries regarding bankruptcy account status, claim activity, expected distributions, court actions, and case outcomes.
- Prepare periodic reports for management and clients summarizing bankruptcy inventory, claim filing activity, recoveries, pending actions, and operational performance metrics.
- Ensure compliance with applicable bankruptcy laws, court rules, client requirements, FDCPA, FCRA, Regulation F, and company policies.
- Escalate high-risk, complex, or unusual bankruptcy matters to management, legal counsel, or compliance personnel as appropriate.
- Collaborate with operations, legal, compliance, client services, and accounting departments to resolve bankruptcy-related issues and maintain proper account handling.
- Perform quality assurance reviews of bankruptcy files and claims to ensure procedural accuracy and regulatory compliance.
- Maintain confidentiality of consumer and client information in accordance with company policies and applicable privacy requirements
Performance Expectations
- Timely filing of bankruptcy claims prior to court deadlines.
- Accurate maintenance of bankruptcy account records.
- Effective follow-up on pending claims and distributions.
- Maximization of bankruptcy recoveries for clients.
- Compliance with all legal, regulatory, and client requirements.
- Timely resolution of claim exceptions, objections, and documentation requests.
- Consistent achievement of department productivity and quality standards.
Preferred Skills and Knowledge
- Knowledge of Chapters 7, 11, 12, and 13 bankruptcy proceedings.
- Experience using PACER and bankruptcy case management systems.
- Understanding of Proof of Claim preparation and filing requirements.
- Strong analytical, organizational, and follow-up skills.
- Ability to manage large bankruptcy inventories and multiple court deadlines.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Excel and case management software.
Work Arrangement
Setting: Onsite
Location: The Enterprise Building Main Multan Road Lahore.