Azure Cloud Support Engineer — Night Shift

Arpatech (Pvt) Ltd; Karachi Division; On-site; PKR 1,562,000 - 2,567,000; Full time

Job summary

Arpatech (Pvt) Ltd is seeking a proactive Azure Cloud Support Engineer to deliver first-line support for Microsoft Azure environments and assist with migrations and basic infra tasks.

Ideal candidates will have 1–3 years of hands-on Azure experience, AZ-104 certification, and strong scripting skills (PowerShell/Bash/Azure CLI). You will work across Linux/Windows, monitor resources, and collaborate with engineering teams to resolve issues.

Qualifications

• Bachelor's degree in CS, IT, or related field required.
• 1–3 years of hands-on experience supporting Microsoft Azure environments.
• Strong knowledge of Azure IaaS and PaaS services.
• Experience with Azure Monitor, Application Insights, and VM management.
• Familiarity with Docker and Kubernetes.
• Proficient in PowerShell, Bash, or Azure CLI scripting.
• Understanding of cloud monitoring, dashboards, and CI/CD concepts.
• Certification AZ-104 mandatory; AZ-900 and AZ-204 preferred.
• Excellent troubleshooting, communication, and collaboration skills.

Responsibilities

• Provide first-line technical support for Microsoft Azure services.
• Troubleshoot incidents and ensure timely resolution or escalation.
• Monitor and manage customer environments on Azure.
• Assist with Azure cloud migrations and basic infrastructure tasks.
• Troubleshoot resources (VMs, App Services, Storage, Networking).
• Support containerised apps using Docker and Kubernetes on Linux/Windows.
• Monitor using Azure Monitor, Application Insights, and Log Analytics.
• Perform basic automation with PowerShell, Azure CLI, or ARM/Bicep templates.
• Collaborate with internal teams to resolve complex issues.
• Document procedures and resolutions in knowledge bases.
• Adhere to operational procedures and SLAs.

Skills

Azure cloud support

Troubleshooting

Communication

Analytical thinking

CI/CD concepts

Linux administration

Windows administration

Scripting (PowerShell/Bash/Azure CLI)

Documentation

Team collaboration

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

Azure CLI

Azure Monitor

Application Insights

ARM Templates / Bicep

Terraform

Docker

Kubernetes

Azure App Services

Azure Storage Accounts

Resource Groups

Job description

Arpatech (Pvt) Ltd is seeking a proactive Azure Cloud Support Engineer to deliver first-line support for Microsoft Azure environments and assist with migrations and basic infra tasks.

Ideal candidates will have 1–3 years of hands-on Azure experience, AZ-104 certification, and strong scripting skills (PowerShell/Bash/Azure CLI). You will work across Linux/Windows, monitor resources, and collaborate with engineering teams to resolve issues.