Assistant Manager - Record Retention

Raqami Islamic Digital Bank; Karachi Division; On-site; PKR 1,200,000 - 2,000,000; Full time

Job summary

Raqami Islamic Digital Bank seeks an Assistant Manager – Record Retention to oversee classification, retention, retrieval, digitization, and disposal of records in line with policies and SBP/Shariah guidelines. This role ensures audit-ready documentation and strong stakeholder coordination.

You will supervise archived records, coordinate with Business, IT, Compliance, Legal, and external providers, and support legal holds and destruction schedules while maintaining strict compliance with

Qualifications

• 3+ years of experience in records management, document control, or banking operations.
• Prior exposure to regulatory compliance, audit requirements, and document digitization preferred.
• Bachelor’s/Master’s degree in Business Administration, Banking & Finance, Commerce, Economics, or related discipline.

Responsibilities

• Compile, classify, maintain, and archive physical and digital records per policies and the Retention Matrix.
• Process archival and retrieval requests, manage inventories, logs, and tracking.
• Coordinate digitization, indexing, and maintenance within the Document Management System (DMS).
• Perform reconciliations and prepare MIS on archived records, retrievals, holds, and destruction schedules.
• Liaise with Business, IT, Compliance, Legal and external service providers on archiving activities.
• Support legal holds, destruction, and audit requirements per approved procedures.
• Ensure compliance with SBP regulations, Shariah guidelines, SOPs, and SLAs.
• Maintain custody of records and keep inventories and operational registers up to date.

Skills

Records Management

Document Control

Records Retention & Archiving

Document Digitization

Document Management System (DMS)

Education

Bachelor’s/Master’s degree in Business Administration, Banking & Finance, Commerce, Economics, or related discipline

Job description

Job Title: Assistant Manager Record Retention

Department: Operation

Job Overview

The Assistant Manager – Record Retention is responsible for supporting the Bank’s records management function by ensuring accurate classification, secure retention, timely retrieval, digitization, and disposal of physical and digital records. The role ensures compliance with approved policies, the Record Retention Matrix, and regulatory requirements, while maintaining audit‑ready documentation and effective stakeholder coordination.

Key Responsibilities

• Compile, classify, maintain, and archive physical and digital records in line with approved policies and the Record Retention Matrix.
• Process archival and retrieval requests, maintaining archive inventories, movement logs, and record tracking.
• Coordinate record digitization, indexing, and maintenance within the Document Management System (DMS).
• Perform reconciliations and prepare MIS relating to archived records, retrievals, legal holds, and destruction schedules.
• Liaise with Business, IT, Compliance, Legal, and external service providers on archiving and records management activities.
• Support legal holds, records destruction, and audit requirements in accordance with approved procedures.
• Ensure compliance with SBP regulations, Shariah guidelines, approved policies, SOPs, and SLAs.
• Maintain custody and control of physical and digital records, archive inventories, and operational registers.

Experience & Qualification Required

• 3+ years of relevant experience in records management, document control, or banking operations.
• Prior exposure to regulatory compliance, audit requirements, and document digitization will be preferred.
• Bachelor’s/Master’s degree in Business Administration, Banking & Finance, Commerce, Economics, or related discipline.

Skills & Competencies

• Records Management
• Document Control
• Records Retention & Archiving
• Document Digitization
• Document Management System (DMS)

Raqami is committed to building a diverse, equitable, and inclusive workplace. We welcome applications from qualified candidates of all backgrounds and are dedicated to providing equal employment opportunities for all.