Assistant Manager, Operational Risk

Mashreq Bank PSC; Pakistan; On-site; PKR 1,500,000 - 2,700,000; Full time

Job summary

Mashreq Bank PSC is seeking an Ops Risk Manager to lead the RCSA program within its Operational Risk Management Team. The role focuses on enhancing the RCSA program, ORM framework, and related training and communications, ensuring risks are identified, measured, monitored, and controlled.

The successful candidate will drive consistent application of ORM guidelines across multiple business lines, overseeing methodology, reporting, and governance, with a strong emphasis on stakeholder

Qualifications

• 3+ years' experience in Risk Management or applicable line of business (e.g., compliance, testing and monitoring, or audit).
• Familiarity with the banking industry regulatory and risk management requirements.
• Knowledge of common risk management framework and methodologies.
• Demonstrated analytical and problem-solving skills.

Responsibilities

• Design, deploy, and execute the RCSA with annual refresh and trigger-based cycles.
• Identify and design process improvements considering enterprise initiatives.
• Engage stakeholders to enable the RCSA lifecycle and share lessons learned.
• Implement processes and procedures to support the RCSA delivery and oversight.
• Utilize risk metrics and reporting to provide a holistic independent view of risks and challenge ORM-related decisions.
• Oversee RCSA methodology and procedure documents and communicate with stakeholders.
• Participate in meetings with business lines and enterprise functions to advise on RCSA changes.
• Execute a change management strategy for RCSA including communications and training.
• Maintain up-to-date knowledge of Enterprise and Operational Risk guidelines.
• Lead the Quality Assurance Review Process for the RCSA Program.
• Monitor deficiencies and remediation to ensure timely closure of findings.
• Administer PRISM/GRC tools as they relate to the RCSA.
• Develop and maintain strong working relationships with internal and external partners.
• Assist with special projects as assigned.

Skills

Risk management

Analytical thinking

Stakeholder engagement

Communication skills

Change management

Tools

PRISM

GRC tools

Job description

Job Title:

Ops Risk Manager

Job Purpose :

The Risk and Control Self-Assessment (RCSA) Manager is a critical member of Mashreq Bank’s Operational Risk Management Team.

The purpose of this role is to manage the RCSA Program, including the people, processes, and infrastructure. This individual will focus on enhancing the RCSA Program and Operational Risk Management (ORM) Framework, including overseeing communication and training strategies and execution.

Further, the RCSA Manager is responsible for driving the consistent application of the Operational Risk Management (ORM) Framework and Policy, while comprehending the unique risks across multiple Business Lines and/or Enterprise/Corporate Functions. This includes ensuring risks are identified, measured, monitored, and controlled and root cause and thematic analysis is performed in a holistic and consistent manner.

Job Responsibilities

• Design, deploy, and execute the RCSA which includes both an annual refresh and extemporaneous cycles based on defined trigger events
• Identify and design process improvements considering other enterprise initiatives
• Engage stakeholders as needed to enable the RCSA lifecycle and strengthen the output through recurring knowledge-sharing that also facilitates discussions around lessons learned and best practices
• Implement processes and procedures necessary to support the delivery and oversight of core Operational Risk Management RCSA process
• Utilize operational risk metrics and reporting, business and risk acumen, and business line and/or enterprise/corporate function priorities to provide a holistic independent view of risks and effectively challenge Operational Risk-related decisions.
• Oversee the Risk and Controls Self-Assessment Methodology and Procedure Documents, including the distribution and communication with the Business Lines, Operational Risk Team Members and other key stakeholders.
• Actively participate in and/or host meetings with business line as well as enterprise/support functions to advise on changes, updates, or recent events related to the RCSA.
• Execute a change management strategy for the RCSA that includes communications and training to inform stakeholders and increase adoption as processes and systems mature
• Maintain up-to-date knowledge of Enterprise Risk Management and Operational Risk Management guidelines and interpretations
• Lead the Quality Assurance Review Process for the RCSA Program.
• Monitor identified deficiencies and issue remediation efforts to ensure timely closure of findings
• Administer PRISM application / GRC tools as it relates to the RCSA Program
• Develop and maintain strong working relationships with internal and external partners and key stakeholders
• Assist with special projects as assigned

Knowledge, Skills and Experience

• 3+ years' experience in Risk Management or applicable line of business (e.g., compliance, testing and monitoring, or audit), preferably in financial services or similar industry.
• Familiarity with the banking industry regulatory and risk management requirements
• Knowledge of common risk management framework and methodologies.
• Demonstrated analytical and problem-solving skills.