Assistant Manager, Operational Risk

Mashreq; Karachi Division; On-site; PKR 2,000,000 - 3,000,000; Full time

Job summary

Mashreq Bank is seeking an Ops Risk Manager to lead the RCSA program within the Operational Risk Management Team. You will drive design, deployment, and execution of RCSA, aligning with the ORM framework and policy, while understanding risks across multiple business lines.

The role requires collaboration with business lines and governance bodies to ensure timely identification, measurement, and remediation of risks, plus promotion of knowledge-sharing and best practices across the organization.

Qualifications

• 3+ years' experience in Risk Management or applicable line of business.
• Familiarity with banking regulatory and risk management requirements.
• Knowledge of common risk management frameworks and methodologies.
• Demonstrated analytical and problem-solving skills.

Responsibilities

• Design, deploy, and execute the RCSA with annual refreshes and trigger-based cycles.
• Identify process improvements aligning with enterprise initiatives.
• Engage stakeholders to enable RCSA lifecycle and share lessons learned.
• Implement processes to support RCSA delivery and oversight.
• Provide a holistic view of risks using metrics and risk priorities.
• Oversee RCSA methodology documents and stakeholder communications.
• Lead meetings with line of business and enterprise functions on RCSA changes.
• Manage change and training to drive adoption of new processes.
• Stay updated on Enterprise and Operational Risk Management guidelines.
• Lead Quality Assurance for the RCSA program and close findings.
• Maintain relationships with internal/external partners and assist special projects.

Skills

Risk Management

Regulatory Knowledge

Analytical Skills

Problem-Solving

Stakeholder Management

Tools

PRISM

Job description

Job Title:
Ops Risk Manager

Job Purpose :
The Risk and Control Self-Assessment (RCSA) Manager is a critical member of Mashreq Bank’s Operational Risk Management Team.
The purpose of this role is to manage the RCSA Program, including the people, processes, and infrastructure. This individual will focus on enhancing the RCSA Program and Operational Risk Management (ORM) Framework, including overseeing communication and training strategies and execution.
Further, the RCSA Manager is responsible for driving the consistent application of the Operational Risk Management (ORM) Framework and Policy, while comprehending the unique risks across multiple Business Lines and/or Enterprise/Corporate Functions. This includes ensuring risks are identified, measured, monitored, and controlled and root cause and thematic analysis is performed in a holistic and consistent manner.

Job Responsibilities

• Design, deploy, and execute the RCSA which includes both an annual refresh and extemporaneous cycles based on defined trigger events
• Identify and design process improvements considering other enterprise initiatives
• Engage stakeholders as needed to enable the RCSA lifecycle and strengthen the output through recurring knowledge-sharing that also facilitates discussions around lessons learned and best practices
• Implement processes and procedures necessary to support the delivery and oversight of core Operational Risk Management RCSA process
• Utilize operational risk metrics and reporting, business and risk acumen, and business line and/or enterprise/corporate function priorities to provide a holistic independent view of risks and effectively challenge Operational Risk-related decisions.
• Oversee the Risk and Controls Self-Assessment Methodology and Procedure Documents, including the distribution and communication with the Business Lines, Operational Risk Team Members and other key stakeholders.
• Actively participate in and/or host meetings with business line as well as enterprise/support functions to advise on changes, updates, or recent events related to the RCSA.
• Execute a change management strategy for the RCSA that includes communications and training to inform stakeholders and increase adoption as processes and systems mature
• Maintain up-to-date knowledge of Enterprise Risk Management and Operational Risk Management guidelines and interpretations
• Lead the Quality Assurance Review Process for the RCSA Program.
• Monitor identified deficiencies and issue remediation efforts to ensure timely closure of findings
• Administer PRISM application / GRC tools as it relates to the RCSA Program
• Develop and maintain strong working relationships with internal and external partners and key stakeholders
• Assist with special projects as assigned

Knowledge, Skills and Experience

• 3+ years' experience in Risk Management or applicable line of business (e.g., compliance, testing and monitoring, or audit), preferably in financial services or similar industry.
• Familiarity with the banking industry regulatory and risk management requirements
• Knowledge of common risk management framework and methodologies.
• Demonstrated analytical and problem-solving skills.