Assistant Manager Converged Voice Core

Zong 5G; Islamabad; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

Zong 5G is seeking an Assistant Manager Converged Voice Core to oversee nationwide CS & IMS Core Network Operations & Maintenance with a 24/7 on-site shift roster. You will ensure service availability across platforms and interfaces, coordinate maintenance with national operators, and lead health checks for optimal performance.

The role requires a Bachelor's degree and at least 4 years of relevant experience in core networks, with strong troubleshooting and cross-team coordination skills.

Qualifications

• Bachelor's degree required.
• 4+ years of relevant experience.

Responsibilities

• Ensure CS & IMS Core network availability at 100% from platforms, services, applications and interfaces.
• Perform and coordinate maintenance for LDI, FLL & National Operators domains as per SOPs and requirements.
• Perform system and services health checks for performance and availability.
• Handle hardware and software tasks related to core network platforms.
• Troubleshoot issues and coordinate with other departments, vendors and stakeholders to implement improvements.
• Provide 24/7 on-site shift-based Core Network Operations & Maintenance for nationwide service availability.

Education

Bachelor's degree

Job description

Role Title: Assistant Manager Converged Voice Core

Department: NOMC

Last Date To Apply: 12th November 2026

Job Purpose:

To perform nationwide CS & IMS Core Network Operations & Maintenance, with end-to-end responsibility for service and node availability, supported by a 24/7 on-site shift roster.

Job Responsibilities:

• To ensure CS & IMS Core network availability at 100% from platforms, services, applications, configuration and all network interfaces perspective
• To perform and coordinate all maintenance activities, expansions and service assurance for LDI, FLL & National Operators (OMOs/PSTN) domains as per SOPs and requirements
• To perform systems and services routines and health checks for maintaining systems performance and availability
• Perform highly skilled hardware and software-related tasks and definitions which may include any core network platform
• Troubleshooting and analysis of reported issues and taking necessary improvement measures by coordinating with other departments, teams, vendors, and stakeholders
• Responsible for 24/7 on-site shift-based Core Network Operations & Maintenance to ensure nationwide service and node availability.
• Preparation, implementation, and continuous improvement of emergency/disaster recovery plans and their periodic testing as per applicable and approved scope
• Coordination with vendors for resolution of issues, follow-up, and their evaluation
• Perform special network monitoring and troubleshooting tasks as and when assigned
• Perform on-site and on-call activities as and when required

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

• Must have a Bachelor's degree.

Work Experience:

• 4+ years of relevant experience