Role Title: Senior Executive Converged Voice Core
Department: NOMC
Last Date to Apply: 10th November 2026
Job Purpose:
To perform nationwide Network Operations & Maintenance, with end-to-end responsibility for service and node availability, supported by a 24/7 on-site shift roster.
Job Responsibilities:
- To ensure CS & IMS Core network availability at 100% from platforms, services, applications, configuration, and all network interfaces perspective
- To perform and coordinate all maintenance activities, expansions, and service assurance for LDI, FLL & National Operators (OMOs/PSTN) domains as per SOPs and requirements
- To perform systems and services routines and health checks for maintaining systems performance and availability
- Perform highly skilled hardware and software-related tasks and definitions which may include any core network platform
- Troubleshooting and analysis of reported issues and taking necessary improvement measures by coordinating with other departments, teams, vendors, and stakeholders
- Responsible for 24/7 on-site shift-based Core Network Operations & Maintenance to ensure nationwide service and node availability.
- Preparation, implementation, and continuous improvement of emergency/disaster recovery plans and their periodic testing as per applicable and approved scope.
- Coordination with vendors for resolution of issues, follow-up, and their evaluation. Keep an updated record of Core network inventory (installed base), spares inventory, R&R process, asset tagging, and related requirements
- Perform special network monitoring and troubleshooting tasks as and when assigned
- Perform on-site and on-call activities as and when required
- To ensure Customer Complaints are resolved within TAT and count targets, and ensure that all network services are fault-free
Eligibility Criteria (Education, Knowledge, Experience and Skills):
Education:
- Bachelor's in Engineering from a HEC-recognized university
Work Experience:
- 4 - 5 years of experience