API Documentation Architect for Secure SaaS

Recruit AI; Lahore; On-site; PKR 900,000 - 1,500,000; Full time

Job summary

Broadstone Technologies in Lahore is seeking a Technical Writer specializing in API and documentation to join our backend-oriented team. You will craft user guides, developer docs, release notes, and knowledge base articles for multiple SaaS platforms, collaborating with engineering, product, and QA.

You have 2+ years of tech writing, a strong portfolio, and proficiency with Confluence, Markdown, and Git. Experience with cybersecurity concepts and fintech familiarity is a plus.

Qualifications

• Bachelor's degree in English, Technical Communication, Computer Science, Journalism, or related field.
• 2+ years of professional technical writing experience, preferably in cybersecurity, SaaS, fintech, or AI companies.
• Strong portfolio of published technical documentation, user guides, or API docs.

Responsibilities

• Write, edit, and maintain user guides, admin manuals, and knowledge base articles for SaaS platforms (Cytex, Veilix, Vesgo).
• Create and maintain API documentation (endpoints, authentication, request/response examples) for developer-facing products.
• Document security, compliance, and GRC workflows for technical and non-technical stakeholders.
• Produce release notes, changelogs, and product update documentation for each release.
• Collaborate with engineering, product, and QA teams to gather technical information and validate accuracy.
• Develop onboarding guides, FAQs, and troubleshooting documentation to reduce support tickets.

Skills

API documentation

SaaS experience

English writing

Confluence

Markdown

Git

Cybersecurity concepts

Zero Trust

Education

Bachelor's degree in English or related field

Tools

Confluence

Notion

GitBook

MadCap Flare

ReadMe

Job description

Broadstone Technologies in Lahore is seeking a Technical Writer specializing in API and documentation to join our backend-oriented team. You will craft user guides, developer docs, release notes, and knowledge base articles for multiple SaaS platforms, collaborating with engineering, product, and QA.

You have 2+ years of tech writing, a strong portfolio, and proficiency with Confluence, Markdown, and Git. Experience with cybersecurity concepts and fintech familiarity is a plus.