Accounts Receivable Associate

EWS Group; Lahore; On-site; PKR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Market-leading Salary

Medical Coverage – Self & Dependents

Provident Fund

Employee Performance-based bonuses

Home Internet Subsidy

Conveyance Allowance

Life Benefit

Company Provided Lunch/Dinner

Professional Development Budget

Job summary

Contour Software seeks a detail-oriented Sales Ledger specialist to manage invoicing, contract billing, and AR reconciliations. You will act as the main contact for customer queries, process recurring invoices, and ensure accurate postings in NetSuite and SuiteBilling.

Ideal candidates have prior sales ledger experience, strong MS Office skills, and the ability to own end-to-end billing processes with initiative. A supportive HR team provides comprehensive benefits.

Qualifications

• Previous sales ledger experience required.
• Understanding of contract-to-collections process including controls and risks.
• Proficiency in MS Word and Excel is essential.
• Experience with NetSuite is a bonus but not essential.
• Experience with recurring billing processes is preferable.
• Strong communication skills and ability to own processes and use initiative.

Responsibilities

• Manage the sales ledger, ensuring invoices are processed accurately and on time.
• Serve as main point of contact for customer queries and swift resolution.
• Post invoices and credit notes and manage contract-related billing in NetSuite.
• Process recurring invoices and subscriptions, ensuring correct pricing, expiry and renewals.
• Reconcile AR accounts and prepare statements; support monthly close.

Skills

Sales ledger

Invoicing

Recurring billing

MS Word

Excel

Communication

Process ownership

Tools

NetSuite

SuiteBilling

Job description

About Contour Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market‑based, vertical‑market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long‑term careers. What started as an R&D & Accounting back‑office, has progressed into a full‑service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

Main Area of Responsibility

• Managing the sales ledger, ensuring invoices are processed accurately, recurring billing is processed accurately and on time in addition to contract information being recorded and actioned as required.
• Acting as the main point of contact for customer queries and driving to swift resolution Accountability Raising invoices and credit notes and posting to the system.
• Including billing for the project service teams.
• Together with processing recurring invoices and subscriptions in NetSuite Contract management and sales order input, ensuring all invoicing is completed for each contract and the one‑off and recurring charges, contract expiry dates and price increase dates are captured correctly in NetSuite and SuiteBilling Ensure price updates are processed accurately and on time.
• To process customer cancellations and amendments via renewal orders and third party licences on a monthly basis.
• Reconcile and process the monthly and one‑off direct debit process for review and sign‑off Apply customer purchase orders to invoices to expedite payment processing
• Managing and resolving customer queries, both internally and externally
• Ensuring accurate and timely documentation is sent to customers
• A/R account reconciliations and statements A/R cash allocation
• Hardware maintenance – customer kit lists maintained, liaising with third party maintainers, internal helpdesk teams and sales
• Ensure all sales ledger processes are adhered to and where necessary processes are changed, refined and developed or created in order to manage risk
• Perform any other reasonable duties as required by management including cover across the transaction team

Qualifications & Experience

• Previous sales ledger experience required
• A thorough understanding of the contract to collection process including controls and risks
• Experience of working with MS Word and Excel is essential
• Experience of NetSuite is a bonus but not essential
• Experience of working with recurring billing processes is preferable
• Strong communication skills and the ability to own processes and use initiative

Exciting Benefits we offer:

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance‑based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On‑shore training opportunities
• Friendly work environment
• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination. In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.

As a subsidiary of CSI, Contour Software serves as a dedicated Global Centre, currently housing employees and teams for more than 150 Divisional and Corporate departments. Contour employees are key players in implementing, supporting, extending, enhancing, and renewing enterprise systems that run thousands of medium and large businesses, as well as public institutions, globally!