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Junior Branch Ambassador
Job summary
A financial institution in Cagayan Valley is seeking a bank teller to handle various customer transactions, promote digital initiatives, and enhance customer experience. Candidates must hold a Bachelor's degree and have cash-handling experience along with excellent communication skills. This role offers an opportunity to support customer engagement in a thriving digital banking environment.
Qualifications
- Bachelor’s Degree Holder required.
- Must have cash-handling experience.
- Excellent communication and customer service skills are essential.
- Must be able to pass a background check.
- Strong dedication to accuracy and efficiency is necessary.
Responsibilities
- Handle transactions for customers, including deposits and withdrawals.
- Identify customer needs and provide information on new products.
- Reconcile cash drawers and report any discrepancies.
- Track and report transactional information.
Skills
Education
Advocates and ensures utilization of convergent banking, self-service machines, and other digital channels. Promotes and supports the digital initiatives of the bank. Responsible for deposit account servicing (deposits, withdrawals, encashments, checkbook reorders, inquiries, etc.) and other platform functions, processing of payments, receipts, and other monetary transactions, among others. Creates a positive customer experience worthy of customer patronage and endorses prospective clients for the bank.
- Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing of accounts.
- Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed.
- Reconcile cash drawers at the end of your shift, count and package coins and currency, and turn in any excess or damaged currency to the head teller.
- Track, record, report, and store transactional information and special requests.
- Bachelor's Degree Holder
- Cash-handling experience
- Excellent communication, customer service, and time-management skills
- Ability to pass a background check
- Strong dedication to accuracy and efficiency
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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