Workspace Center Manager: Customer Experience & Growth

Regus; Casiguran; On-site; PHP 350,000 - 520,000; Full time

Job summary

IWG is seeking a Centre Manager to lead and grow a busy workspace site. You’ll be responsible for all aspects of performance on site, from operations to delivering world-class service to customers.

You’ll manage a small team, upsell to customers and ensure visits turn into loyal brand ambassadors. This role offers autonomy, a supportive environment and opportunities to grow with a global leader in flexible workspace solutions.

Qualifications

• Experience leading a small, customer-focused team.
• Strong sales mindset with ownership and resilience.
• Willingness to learn and develop within a global brand.

Responsibilities

• Managing everything on site to ensure smooth day-to-day operations.
• Rising to challenges and solving problems quickly.
• Giving tours to prospective customers.
• Upselling to existing customers to meet targets.
• Ensuring world-class service for all visitors and clients.

Job description

IWG is seeking a Centre Manager to lead and grow a busy workspace site. You’ll be responsible for all aspects of performance on site, from operations to delivering world-class service to customers.

You’ll manage a small team, upsell to customers and ensure visits turn into loyal brand ambassadors. This role offers autonomy, a supportive environment and opportunities to grow with a global leader in flexible workspace solutions.