Workplace Experience & Operations Lead

Sodexo On-site Services Philippines, Inc.; Taguig; On-site; PHP 800,000 - 1,100,000; Full time

Job summary

Sodexo On-site Services Philippines, Inc. seeks a Workplace Manager to act as the primary liaison among the client, business units, and service delivery teams. You will drive workplace planning, space utilization, client relationships, and operational excellence to create a positive environment.

Key duties include managing tickets to SLA, coordinating meetings and events, handling fleet and security, and supporting wellness and customer service culture across the workplace.

Qualifications

• Bachelor's Degree or equivalent professional training.
• Minimum 5 years in a 5-star hotel environment, preferably with 3 years in Front Office or Customer Service.
• At least 2 years in a supervisory/management role.
• Proficient in Microsoft Office applications.

Responsibilities

• Act as the primary liaison between client, business units and service delivery teams.
• Forecast workspace requirements based on business growth and market conditions.
• Monitor and manage service tickets within SLA requirements.
• Coordinate meeting room setups, events, and workplace activities.
• Maintain fleet monitoring records and security/compliance activities.
• Support wellness initiatives and customer service culture.

Skills

Customer service

Facilities management

Space planning

Vendor management

Microsoft Office

Education

Bachelor's Degree or equivalent

Tools

Service Central

MS Office

Job description

Sodexo On-site Services Philippines, Inc. seeks a Workplace Manager to act as the primary liaison among the client, business units, and service delivery teams. You will drive workplace planning, space utilization, client relationships, and operational excellence to create a positive environment.

Key duties include managing tickets to SLA, coordinating meetings and events, handling fleet and security, and supporting wellness and customer service culture across the workplace.