Workload Automation Engineer

Trinity Workforce Solutions, Inc.; Manila; On-site; PHP 446,400 - 781,200; Full time

Job summary

A staffing agency in Manila is seeking a Workload Automation Engineer to design, implement, and maintain automated job scheduling systems. The role involves collaboration across teams and optimizing business processes using industry-leading tools and cloud services. Candidates should have strong skills in Linux/Windows, scripting, and workload automation tools. Excellent communication and problem-solving skills are essential for success in this position.

Qualifications

• Practical experience with Operating Systems (Linux, Windows).
• Familiarity with workload automation tools.
• Strong communication skills for collaboration.
• Customer service mindset with emotional intelligence.
• Excellent time management and adaptability.
• Problem-solving skills with logical approaches.

Responsibilities

• Implement and maintain job schedules across platforms.
• Monitor performance and assist in troubleshooting.
• Review job logs and optimize job flows.
• Collaborate to streamline workflows.
• Apply knowledge in Linux/Unix, Windows, and scripting.
• Identify opportunities to automate tasks and implement solutions.
• Assess job failure impacts and support incident response.

Skills

Operating Systems (Linux, Windows)

Microsoft Tools

ServiceNow

Confluence

Jira

ITIL Foundations

Workload Automation Tools

Cloud Platforms

Scripting (Python, Shell)

APIs

Tools

Stonebranch Universal Automation Center (UAC)

CA Workload Automation (ESP)

Job description

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

As a Workload Automation Engineer, you will be responsible for designing, implementing, and maintaining automated job scheduling and workload management systems across on-premises and cloud environments. You’ll play a key role in ensuring the reliable and efficient execution of critical business processes in areas such as Retail, Supply Chain, and Finance. This position involves working with industry-leading tools and cloud-native services to support hybrid IT landscapes.

Key Responsibilities

• Support Scheduling Operations: Implement and maintain job schedules across platforms and business services. Translate business needs into reliable workload automation solutions.
• Maintain Automation Tools: Monitor performance and assist in troubleshooting issues.
• Improve Job Reliability: Review job logs, identify failure points, and optimize job flows to meet SLAs.
• Collaborate Across Teams: Work with Infrastructure Engineers, Software Developers, and DevOps teams to streamline workflows and support automation initiatives.
• Technical Execution: Apply knowledge in Linux/Unix, Windows, scripting (Python, Shell), and APIs for automation and troubleshooting.
• Contribute to Automation: Identify opportunities to automate manual tasks and implement solutions using scripting tools.
• Ensure Operational Stability: Assess job failure impacts, support incident response, and participate in on-call rotation for critical issues.

Skills and Qualifications

• Practical experience with Operating Systems (Linux, Windows), Microsoft Tools, ServiceNow, Confluence, Jira, ITIL Foundations.
• Familiarity with workload automation tools such as Stonebranch Universal Automation Center (UAC) and CA Workload Automation (ESP).
• Knowledge of cloud platforms and hybrid IT environments.
• Strong verbal and written communication skills for effective collaboration.
• Customer service mindset with emotional intelligence to understand and address user needs.
• Excellent time management and ability to learn and adapt quickly.
• Problem-solving skills with logical and creative approaches to issue resolution.